barbfromport alberni
Level 1 (0 points)

Q: voice messaging microphone missing

iMessing microphone missing.   I had it a after I downloaded iOS 8.   it is available only on blue bubble, I did figures that out.

But here is my dilemma.  I was imessage my friend and it was working fine (blue bubble). Then for some reason we only can text green.  Therefore no microphone.

I am sure there is some simple fix...at least I hope.

Does iCloud have a significant roll in this?

 

Thanks for you attention..

Barb

iPhone 5, iOS 7.0.2

Posted on Sep 29, 2014 10:33 AM

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barbfromport alberni

Q: voice messaging microphone missing

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  • by mario49,

    mario49 mario49 Oct 1, 2014 1:53 PM in response to barbfromport alberni
    Community Specialists
    Oct 1, 2014 1:53 PM in response to barbfromport alberni

    Hey barbfromport alberni,

     

    Thanks for the question. After reviewing your post, it sounds like you aare having trouble using iMessage. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.

     

    iOS: Troubleshooting Messages

    If you can't send and receive iMessages

    You will need these to send and receive iMessages:

    • An iPhone, iPad, or iPod touch
    • iOS 5.0 or later
    • A cellular data connection or a Wi-Fi connection
    • A phone number or Apple ID registered with iMessage in Settings > Messages

    To resolve issues with sending and receiving iMessages, follow these steps

    1. Check iMessage system status for current service issues.
    2. Go to Settings > Messages > Send & Receive and make sure that you registered iMessage with your phone number or Apple ID and that you selected iMessage for use. If the phone number or Apple ID isn't available for use, troubleshoot iMessage registration.
    3. Open Safari and navigate to www.apple.com to verify data connectivity. If a data connection isn't available, troubleshoot cellular data or a Wi-Fi connection.
    4. iMessage over cellular data might not be available while you're on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn which network your phone supports. If your network doesn't support simultaneous data and voice calls, go to Settings > Wi-Fi and turn Wi-Fi on to use iMessage while you're on a call.
    5. Restart your device.
    6. Tap Settings > General > Reset > Reset Network Settings on your iPhone.

    If you still can't send or receive an iMessage, follow these steps

    1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
    2. Make sure that the contact you're trying to send a message to is registered with iMessage.
    3. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
    4. If the issue occurs with a specific contact or contacts, delete and recreate the contact in the Contacts app. Create a new message to the newly created contact and try again.
    5. Back up and restore your device as new.

     

    Thanks for using Apple Support Communities.

    Have a nice day,

    Mario

  • by Les1otg,

    Les1otg Les1otg Aug 2, 2015 4:08 PM in response to barbfromport alberni
    Level 1 (0 points)
    Aug 2, 2015 4:08 PM in response to barbfromport alberni

    We just figured this problem out for sending a VOICE Message ourselves! Bluetooth has to be On!

    Also, this feature only works with contacts using IOS too! Voila'!