Cannot access Yahoo Small Business email using Mail icon on main screen of IPad

Until recently I was able to access my Yahoo Small Business email using the main Email button on the home screen - along with my regular Yahoo email. When i contacted Yahoo Small Business for help, the gentleman was unable to help. He just gave me the link to setting up a Yahoo Account on Ipad. My regular Yahoo mail works fine so this wasn't helpful. He said that is all he can do.


I downloaded the Yahoo App and can access both email address from it, but it is less convenient. This tells me it isn't a password issue.


I have tried using:

Incoming mail (POP3) server

pop.bizmail.yahoo.com

use SSl

Port: 995


Outgoing mial (SMTP) server

smtp.bizmail.yahoo.com

use SSL

Port 465 or 587


If anyone can send me the correct steps to set up my small business email so that I can access it via the main button (which I was able to do until recently!), I would appreciate it. In addition, I access both via my Yahoo account on my laptop - no problem. I am using an iPad 2 that was upgraded to Version 7.

iPad 2

Posted on Sep 29, 2014 10:54 AM

Reply
1 reply

Oct 1, 2014 1:57 PM in response to Susangrillo

Hello there, Susangrillo.


It sounds like you've done a great job in troubleshooting and reaching out to your email service provider. The following Knowledge Base article offers up some steps to review to see if it helps with troubleshooting your mail issue:


iOS: Troubleshooting Mail

http://support.apple.com/kb/ts3899


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro.

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Cannot access Yahoo Small Business email using Mail icon on main screen of IPad

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