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Do refurbished phones have new screens?

Do they have brand new parts or screens?

iPhone 5s, iOS 8

Posted on Sep 29, 2014 1:36 PM

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Posted on Sep 29, 2014 1:40 PM

This is a very vague question. If the device needed a new screen then it would have been replaced. If the screen was ok but the glass was scratched they might replace that. I do not believe apple sells refurbished devices that look used. Apple claims "Guaranteed Apple Quality" when purchasing a refurbished device from them.



http://store.apple.com/us/browse/home/specialdeals/refurbfaq_popup

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Question marked as Best reply

Sep 29, 2014 1:40 PM in response to Carsonn13

This is a very vague question. If the device needed a new screen then it would have been replaced. If the screen was ok but the glass was scratched they might replace that. I do not believe apple sells refurbished devices that look used. Apple claims "Guaranteed Apple Quality" when purchasing a refurbished device from them.



http://store.apple.com/us/browse/home/specialdeals/refurbfaq_popup

Sep 29, 2014 1:46 PM in response to Carsonn13

If you buy an item from the Apple online store that says "refurbished", it will come repackaged with all the items that a new device comes with, and it will be eligible for Apple care + (within 60 days of purchase).


If you are issued a replacement device (IE: You submit a device for warranty service), you receive only the device, no accessories.


The refurbished devices are remanufactured. New Screen, outer shell, buttons, and battery.


Hope this helps.

Do refurbished phones have new screens?

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