How do I get Messages to stop sending from my email address instead of my phone number?

I've had several people tell me that texts I've sent from my iPhone have been showing up as <myemailadd>@mac.com instead of my phone number. It started doing that under iOS7. I don't want my email address sent with my phone-originated texts. I don't want my email address broadcast to people that shouldn't have it.


So what do I need to change to make sure that phone texts originate from my phone number, home texts show my email address, and both are viewable on both my iPhone and iMac?

iPhone 5, iOS 8

Posted on Sep 29, 2014 2:12 PM

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Question marked as Top-ranking reply

Posted on Sep 29, 2014 2:13 PM

Settings > Messages > Send & Receive. Select your phone number under "Start new conversations from."

22 replies

Sep 29, 2014 2:38 PM in response to rockmyplimsoul

I have FaceTime fully disabled so I'm not worried about that.


I went into the iMessage settings and saw where I could sign my Apple ID out, I presume that was what you meant? I did that, and before signing back in I decided to try to send and receive texts. Lo and behold, they're showing up with just my phone number as the originator on some test devices I have around me. Blue bubbles too, which means they're coming through the Apple servers not SMS. Unfortunately, none of my test messages are showing up on my iMac, so for some reason iMessage isn't talking to Messages on the iMac.

Apr 30, 2015 1:23 PM in response to Chuck Gray

Hi,

I have the iphone 6 and for some reason after the last update my iMessages were being sent with the apple email not my phone number (even though it was set as my phone number in the settings under send & receive, also removed the apple email from there and didn't work)...what I did turn off iMessage and then logged into iCloud and under contact info was the apple generated email address (not my Apple ID) and I deleted it....turned on iMessage again and my phone number was the default...sent a test message to another iPhone user and it worked! I hope I helped!

Oct 26, 2015 3:07 PM in response to Miss_Stewart215

What worked for me was:

  1. In Settings -> Messages, turn off "iMessage"
  2. Hard-restart iPhone (maybe normal shutdown/startup would be fine, maybe this step not needed at all)
  3. Still fails when sending to another phone from existing conversation, so DELETE the conversation thread in Messages app.
  4. Start new conversation with other phone - it works. Message on other phone is FROM my number, not my email.
  5. Can now turn "iMessage" back on in Settings.


So, it seems like the really important pair of steps is turning off iMessage and then deleting the thread that seems to stupidly be remembering the wrong "from" method.

Seems ridiculous to me, but there you go.

Sep 29, 2014 2:56 PM in response to rockmyplimsoul

I think its fixed. I had to sign iMessages in on my Apple ID, but then deselect my email addresses to make it behave the way it should. Now if I could get iMessage to only send response alerts to the last device I used, instead of late night texts going to every device I own in the house and waking everyone up.


For some reason, the free iCloud address I automatically received (when Apple was trying to force people to leave Mac.com) is "hardwired" into iMessage. People were also getting texts from that address even though I was on my phone. I tried to delete it but iOS tells me I can't. I don't use that address, I won't ever use it, too bad I can't make it go away.

Sep 29, 2014 4:40 PM in response to Chuck Gray

No, now its worse. I just received an iMessage from a friend. It went to my iMac but not my iPhone. Now I have a second iMessage icon showing up at the top of my dock (I have it installed on the right edge of my screen not the bottom), and it has a little thing grafted on to it that looks like an iPhone. Clicking on it does nothing. If my iPhone goes to sleep the second icon vanishes.


What the heck is going on with this thing?

Dec 28, 2016 2:44 PM in response to Chuck Gray

Hi I have been sending texts from my email as well even though my number should be sending texts. It was very annoying for me to figure out and most answers did not work for me. FINALLY I figured it out. Go to Settings>Message>Send&Receive and I had my email AND phone number in the space. I simply logged out of my Apple ID for iMessage and my problem was solved! I hope this helps.

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How do I get Messages to stop sending from my email address instead of my phone number?

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