Coupee36

Q: iPhone 6   ios8.0.2 AirDrop problems?

Hello,

 

I have an iPhone 6. I have updated to ios8.0.2.  Recently over the weekend I just realized I am unable to AirDrop to my iphone 5 or my other friends iPhone 6 and 5 that were sitting next to me.  I have tried to allow air-drop contacts to EVERYONE but I am still unable to air drop.  The option to Air-Drop basically does not appear on my iphone 6.

 

I went ahead and tried to air drop on my iphone 5 and the option to air drop to my friends iphone 5 works just fine, but hte option to air drop to my iphone 6 is not appearing.

 

Please help.. thanks.

iPhone 5, iOS 6.1

Posted on Sep 29, 2014 1:59 PM

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Q: iPhone 6   ios8.0.2 AirDrop problems?

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  • by pedro d,

    pedro d pedro d Oct 2, 2014 6:25 AM in response to Coupee36
    Community Specialists
    Oct 2, 2014 6:25 AM in response to Coupee36

    Hello there, Coupee36.

     

    The following Knowledge Base article provides great information in regards to AirDrop:

     

    iOS: Use AirDrop to wirelessly share content

    http://support.apple.com/kb/HT5887

     

    Make sure to review these settings are correct:

    What you need

    To share content with AirDrop, both users need one of these devices using iOS 7:

    • iPhone 5 or later
    • iPad (4th generation)
    • iPad mini
    • iPod touch (5th generation)

    You also need to turn on Wi-Fi and Bluetooth. And if you want to share with your contacts, sign in to your iCloud account.

     

    If you are still unable to use AirDrop, you may want to close all apps running on both iOS devices by using this article:

     

    iOS: Force an app to close

    http://support.apple.com/kb/ht5137

     

    Once that is complete, then try resetting your device as well:

     

    Turn your iOS device off and on (restart) and reset

    http://support.apple.com/kb/ht1430

     

    Thanks for reaching out to Apple Support Communities.

     

    Cheers,

    Pedro.

  • by Bnty22,

    Bnty22 Bnty22 Oct 2, 2014 2:54 PM in response to Coupee36
    Level 1 (5 points)
    Mac OS X
    Oct 2, 2014 2:54 PM in response to Coupee36

    To everyone that has become frustrated with the loss/failure of Airdrop after the ios8 8.0.2 update, I believe I may have the solution. Backup your iPhone and completely wipe it clean (factory). When setting up the iPhone, set it up as a new iPhone (dont use backup). The backup is there in the event that this method does not restore full functionality (Airdrop etc) allowing you to restore your iphone to its original state. After setting up phone with your Apple ID, test the Airdrop functionality and if successful, your apps will have to be downloaded manually. In the event that it is not successful then erase iphone and use backup to restore.

     

    I Hope this method helps as I spent countless hours trying to figure out why I was unable to use this function.

  • by jotandi84,

    jotandi84 jotandi84 Oct 8, 2014 7:27 AM in response to Coupee36
    Level 1 (0 points)
    Oct 8, 2014 7:27 AM in response to Coupee36

    Hi There,

     

    I had this problem too with my iPhone 6 and I might just have found out how to fix it without wiping your phone.

    With my problem, I was not able to see anyone to airdrop with but my other friends were able to see me on their devices.

    What I did is just had them airdrop any file to me and once I received the file I was able to get airdrop working on my phone and send them files.

     

    Hope this works for you too!

     

    John

  • by Goat-E,

    Goat-E Goat-E Oct 14, 2014 7:22 AM in response to Coupee36
    Level 1 (0 points)
    Oct 14, 2014 7:22 AM in response to Coupee36

    I Have had the same problems, my solution was to go to reset->reset location and privacy settings. This worked for me!!   best of luck!

  • by tobyw7,

    tobyw7 tobyw7 Oct 14, 2014 8:28 AM in response to jotandi84
    Level 1 (0 points)
    Oct 14, 2014 8:28 AM in response to jotandi84

    I can confirm I had the same issue, and John's solution has worked on my iPhone 5 running 8.0.2.

     

    Thanks,

    Toby

  • by bardwell03,

    bardwell03 bardwell03 Oct 18, 2014 12:31 AM in response to Coupee36
    Level 1 (0 points)
    Oct 18, 2014 12:31 AM in response to Coupee36

    Seriously someone must know how to sort this Airdrop out. i have the new Iphone 6 Plus running the latest iOS, an iMac 27" running the new Yosemite, iPads, other iPhones and iPods. None of them showing Airdrop contacts whatsoever? Anybody please help.

  • by Tayosama,

    Tayosama Tayosama Oct 19, 2014 12:54 AM in response to Coupee36
    Level 1 (0 points)
    Oct 19, 2014 12:54 AM in response to Coupee36

    my iphone6 plus got same problem,my phone can't find my wife's phone hers can't find mine too.We have same iPhone 6 plus A1524. iOS 8.0.2

    and can't find my Macs. They are 10.10.

  • by bardwell03,

    bardwell03 bardwell03 Oct 19, 2014 2:03 AM in response to Tayosama
    Level 1 (0 points)
    Oct 19, 2014 2:03 AM in response to Tayosama

    Put it this way. I was on a chat with Apple yesterday for 3 hours. They didn't know what to do and took 10mims to reply to each question I gave them. In the end the session just timed out. My settings are put to everyone on AirPlay but my imac can't find anything and visa versa. Someone must know something.

  • by tobyw7,

    tobyw7 tobyw7 Oct 19, 2014 4:13 AM in response to Coupee36
    Level 1 (0 points)
    Oct 19, 2014 4:13 AM in response to Coupee36

    8.1 will be out Monday so hopefully this will be resolved.

  • by shaun2k,

    shaun2k shaun2k Oct 20, 2014 3:53 AM in response to tobyw7
    Level 1 (0 points)
    Oct 20, 2014 3:53 AM in response to tobyw7

    Same here..  Not able to share photos from phone, to my mac.  From mac to phone is fine.  First of all I had display issues in Finder, with my 'icon' in Frinder > Airdrop having no picture and the description/text under the icon was my secondary email address attached to my iCloud account, which was strange. That secondary email address never shows up anywhere else related to my iCloud account and I had forgotten it was even there. I removed the secondary email address from my account and now my full name and device type is instead shown in Finder > AirDrop which, so that 'display' issue resolved.  Try removing additional email addresses from you iCloud profile..  In terms of John's solution, it didn't work for me.  I sent several files from my mac to my phone, but each time I try and 'share' from the iphone no AirDrop contacts show up at all.  This is particularly frustrating as I had about 10 screenshots from the iPhone I wanted to attach to an email I was writing on the Mac, and Airdrop would have been super handy!!!!  I also tried resetting the Privacy and Location settings on the iPhone and this did not help either.

  • by ItzAn808,

    ItzAn808 ItzAn808 Oct 20, 2014 11:47 PM in response to Coupee36
    Level 1 (0 points)
    Oct 20, 2014 11:47 PM in response to Coupee36

    I'm running a late 2013 Mac pro and while it will find other computers fine using airplay, it cannot find both my ipad mini and my iphone 6.  Both devices can find each other.  Definitely a problem going on right now and I haven't even updated to Yosemite yet.  Hopefully this gets figured out!

  • by alanfrombrisbane,

    alanfrombrisbane alanfrombrisbane Oct 24, 2014 6:43 AM in response to ItzAn808
    Level 1 (0 points)
    Oct 24, 2014 6:43 AM in response to ItzAn808

    I have a Macbook Air and an iMac 27' both purchased within last 12 months and should work with iPhone 6 plus.

     

    I have been able to use Airdrop successfully in the past between the two computers but now after upgrading to Yosemite they will not find each other no matter what. Strangely, the Macbook Air finds the iPhone 6 Plus in the AirDrop window and I can send a Text file (RTF)  to the iPhone 6 via Dropbox which works but the iPhone will not send anything back. iMac won't find either Macbook Air or iPhone 6.

     

    Seems to me the Yosemite upgrade has some bugs which should be ironed out BUT only if you call them and make them aware of it.

     

    THE APPLE TECHS DO NOT READ THESE POSTS... so call them on Applecare or call their shops, they will soon get the message and fix the bugs in they are aware of them. Otherwise, a great looking phone and OS, love all my Apple stuff and hope they fix it soon.

  • by bardwell03,

    bardwell03 bardwell03 Oct 27, 2014 4:35 PM in response to alanfrombrisbane
    Level 1 (0 points)
    Oct 27, 2014 4:35 PM in response to alanfrombrisbane

    so i just tried to pair my Iphone 6 plus to my iMac mid 2011 running Yosemite via bluetooth. Every time it said pair, then once i confirmed the numbers where the same it just said cannot pair.???? also i see in the airdrop "Get Info" it just spins saying FETCHING. As i write this i now cannot upload a photo to show everyone. WHAT THE **** IS GOING ON WITH THESE APPLE PRODUCTS??????? Love Apple so much but to have everything running as their keynotes show takes so much time and would be just as quick doing things the old way. Starting to bore me a lot and don't know if all this is worth it. Do Samsung users have problems like this?

  • by fromsouth,

    fromsouth fromsouth Oct 27, 2014 4:50 PM in response to bardwell03
    Level 5 (4,806 points)
    iCloud
    Oct 27, 2014 4:50 PM in response to bardwell03

    bardwell03 wrote:

     

    so i just tried to pair my Iphone 6 plus to my iMac mid 2011 running Yosemite via bluetooth. Every time it said pair, then once i confirmed the numbers where the same it just said cannot pair.???? also i see in the airdrop "Get Info" it just spins saying FETCHING. As i write this i now cannot upload a photo to show everyone. WHAT THE **** IS GOING ON WITH THESE APPLE PRODUCTS??????? Love Apple so much but to have everything running as their keynotes show takes so much time and would be just as quick doing things the old way. Starting to bore me a lot and don't know if all this is worth it. Do Samsung users have problems like this?

    According to article below mac has to be 2012 or later model in order to communicate with iphones. It only can airdrop with macs if made before 2012.

    Mac Basics: AirDrop lets you send files from your Mac to nearby Macs and iOS devices

    "Sending files to and from an older Mac

    If a Mac you're using with AirDrop was manufactured before 2012, you can send and receive files with other Mac computers."

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