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Helpful answers
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Oct 2, 2014 7:07 AM in response to Witchy_Bikerby pedro d,Hello there, StormCat.
Any time you have issues where iOS is not functioning as expected, the following Knowledge Base offers up some great recommendations for troubleshooting:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
- If a single application is not responding or stops responding when it opens, you can force it to close.
- If the device is unresponsive or if certain controls aren't working as expected, restart your device.
- If the device remains unresponsive or does not turn on (or power on), reset your device.
- If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
- If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
- Let it charge for at least twenty minutes, then see if it starts normally.
- If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
- If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
- If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
- Connect the device to your computer and open iTunes.
- If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
- If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
- If the above steps do not resolve the issue, contact Apple.
Additionally, this article offers another method in which to name your iOS device:
Change the name of your iPhone, iPad, or iPod
http://support.apple.com/kb/HT3965
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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Oct 2, 2014 7:50 AM in response to pedro dby Witchy_Biker,Pedro,
I appreciate your reply, but it did not answer my question in the least... I'm very familiar with the iPhones and my question has to do with one minor aspect of the phone... Everything else on the phone is fine.. I'm simply asking if anyone else has had an issue with the name on the phone constantly resetting itself.. I've reset the name on the phone and through iTunes... Yet it continues to put itself back to the default "iPhone" name whenever the phone is reset or powered back on...
Thank you...
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Oct 3, 2014 2:21 PM in response to Witchy_Bikerby pedro d,Hello again, StormCat.
Thanks for the update on your issue. Due to the nature of your issue you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action to get a more hands-on response.
Cheers,
Pedro
