Q: iPhone restore error 53 - not listed anywhere, what is the problem? has anyone seen it before???

Error 53 based on the information that I've gathered is a hardware issue that stems from Touch ID.

The recurring theme between the reports seems to be replacement of the screen or the home button.

When a home button is replaced with a button from a different the device it causes an issue with the Touch ID functionality leading to error 53.

What I would recommend doing is calling apple support and going over some troubleshooting steps with them.

If a backup / restore does not resolve the issue then take the device in for service or mail it in.

Something like this should not be considered accidental damage so it should be free.

Now if you're out of warranty then you're out of luck as with any manufacturer.

Hi, in Vietnam there I bought a iphone 6 careless dropping damage and loss of keys touch screen ID, I've replaced the screen and touch keys and other ID restore 50% error and 53 hours of my iphone a brick, wish apple can fix this error.

Thank you

Have you ever replaced LCD? Apple made iPhone 6 home button a pair of logic board! if you do not have original home button and using iTunes to restore

aand will get error 53.

Hey Poppyseed83

In order to remove this (if you're using a windows computer), go to command prompt on your computer and type in "netsh winsock reset" and press enter. After that reset your computer and the issue should be resolved. You should be able to restore your device successfully.

Can anyone verify if this worked? I would love to spread this information all over the internet!

Hy.I got today at restore iphone 6 ios 8.3 16gb error 53.Iphone fuction perfect until today at restore.I replece my lcd because was broken and use original home botton. Any solutions?These is a service apple problem at restore,or phone bricked? The ios 9 maybe will solve?

Problem is i got these error on bounth iphone 6 i have.at 50% verification software give error 53 and stop

I've been investigating the issue of the Error code 53 in the last generation iPhone 6 and iPhone 6 Plus devices. I have an iPhone 6 with this problem and I have tried everything so far in order to fix it but haven't found a solution yet. Here's what we know:

1.-Apple does NOT list it in their list of errors so, for some reason they want to remain this issue a secret wether they don't even know how to solve it, they want it to exist or they are having trouble finding out what exactly causes it. (Could be a hardware failure in every iPhone 6, which would imply to redesign it in order to fix it, of course they'd prefer till the next generation).

2.-Apple support personal are not qualified to deal with this error, so when you get to your closest Apple Store, they won't help you out but replace your phone with a new one over warranty. (The only disadvantage is that if for some reason you replaced the screen or any other pieces on your phone even if those changes are not the cause of the issue, Apple will reject the phone and there's nothing they or you can do).

3.-It's a hardware-related issue, Apple experts in support may not have authorisation to intervene your phone if it's presenting this issue, and in fact, they're given the order to give it straight back to the factory but they do know that the classification of the errors is made according to the type of issue, therefore it is assured by Apple personal that the Error 53 is a hardware problem.

4.-Only happens to iPhone 6 and 6 Plus and during the updating process. (Never in the 5S). Which lead us to think that some changes in the software might repair the issue later on, skipping the step that verifies the hardware and allowing users to still conserve their phones when they're not under warranty.

Investigating on the web and checking on people who have already experienced this type of error in their's iPhone, I found that the failure comes commonly after a screen replacement, but the screen has nothing to do with the issue, it looks like as the security the assemble in the touch ID sensor is made to be only used with a specific iPhone and it's own logic board, during the process of restoring or updating the software, the phone verifies that the hardware actually belongs to that particular device. And it is during this process that the Error might show up, (which was my case). Although many others declare they've fixed the issue by changing the USB cable and/or computer. As I mentioned before, most of the cases are directly related to your device home button structure, the charging port, or the flex cable that connects your home button to the iPhone.

Apple is certainly conscious of the issue, but they have not fixed it yet. Could this be a programmed issue that they created themselves? Because iPhone 5S won't present this issue even if touch ID sensor is broken or replaced. (touch ID won't work never if broken/replaced but the phone does). We don't know, but in the meantime I've tried to beat it by modifying the software; I used iOS 8.4 beta 3 in my iPhone 6 to see if maybe, just maybe this version would skip the hardware check that causes the iPhone to get stuck in recovery mode. Effortless, non of the iOS 8 versions yet have fixed this. As Apple customers we should complain and report the failures so that they can hear us and fix their problems. Maybe Apple don't want to release the way to fix it, but I do know that the problem is caused by hardware and it can only be solved through modifications on the SOFTWARE. Yes, the issue is caused by hardware, but software is what kills your phone. Downgrading to a lower iOS might help but it's impossible now (Apple made it impossible). So really there are no actual fixes, the only thing to do is to wait for Apple to release iOS 9 and hope they've fixed it and still looking up by ourselves, using methods unauthorised by Apple of course. (They don't give us a solution and also prohibit that we try to do it on our own).

So, if you get the ERROR 53 IMMEDIATELY TAKE YOUR IPHONE TO THE APPLE STORE TO GET A NEW ONE. If you're pretty lucky and the issue is caused by the cable or laptop don't worry, they will restore the phone for you. I'd appreciate further comments about this problem, if someone has found and actual solution please share. (Remember, work on the software). IF YOU HAVE REPLACED ANY PIECES ON YOUR PHONE AND SUDDENLY SOMETHING IN YOUR HOME BUTTON, TOUCH ID, REACHABILITY FUNCTION OR CHARGING PORT IS NOT WORKING CORRECTLY, DO NOT ATTEMPT TO UPDATE IT. YOU WILL LOSE YOUR DEVICE FOR EVER, BETTER STUCK IN iOS 8.1 RATHER THAN RECOVERY MODE DON'T YOU THINK?

Hi!

Beta 9 is released. Have you tried it? Please tell me the 53 ******* problem is solved....

<Edited by Host>

I'm already running OS X El Capitan and have downloaded the iOS 9 Beta 1 firmware, I will try to restore iPhone 6 with the new software and let you know if it works!!

If you check the error code list in the support document, Get help with iOS update and restore errors - Apple Support  Error 53 is listed and is listed as a hardware error. There are a couple of troubleshooting steps to try, but generally it requires a trip to the Genius Bar.

Check for hardware issues

Errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 53, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.

Your device or computer might have a hardware issue that stops the update or restore from completing.

1. Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
2. Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
3. Make sure that your security software and settings are allowing communication between your device and update servers.
4. If you still see the error message when you update or restore, contact Apple support.

If you still see the error message, check for outdated or modified software.

I bought my iphone 6 plus 64gb silver this morning and when I got home I tried to do a restore with my old backup from Itunes and Itunes say that i need to update to last version of IOS so mine was 8.2 and 8.3 was available and when I did the restore from my old backup I got the 53 error and I did this on 3 different computers with mac and windows and tried two different usb cables and nothing same 53 error . I chat with verizon customer service and they told that yes my iphone had a hardware issue that I have to return to the store for replacement. I went to the verizon store they did the same and got same error on their computers and they gimme an new iphone 6 plus .thanks sorry for my bad english

did u try to update with ios 9  and what result

Well I'm just gonna go with my iPhone is completely shot.

But I definitely think that it has to be a touch ID problem.

Same problem here stuck in recovery mode any fixes yet?

Same issue here! & more unacceptable is that they refuse to replace the phone saying it has been modified inside, which didn't happen during the period when I have it.

I bought the phone online a month ago on June 2 and picked up on June 3rd.

From the day 1, I couldn't update IOS. I tried it from my phone.

I kept trying to update but it always fails in the middle even when it was full battery. But it was fine to use.

Today, since IOS 8.4 was released, so I tried to update again, but this time from I-tunes on my computer.

Then it failed again in the middle with the error 53 notice. My screen turned black & it only show

it needs to connect iTune.

I tried to restore on I-tunes & it failed.

So I brought it to the same Apple Store in Soho where I got it from, 

& they told me this I-phone has been modified which I did not.

They told me they cannot do anything about it since it's modified.

They told me there is no way to prove it that I didn't modify it & cannot do any support from them,

that's ridiculous! I brought the phone back exact as the one they gave me one month ago, if anyone could have modified the phone, it could only be done before I got it. The only thing I can do right now is to mail it back to Apple for a 2nd opinion check. But if the phone is really like what they say it is, they still won't do anything for it. And that just means I wasted $700 for Apple's fault.

This is so UNFAIR!!!