Health kit: Remove phone as datasource for steps

It's really strange, even when I keep the iphone motion turned on, the jawbone steps are erased by midnight and Health app uses the iphone motion instead of Jawbone. Same issue for sleep as i said.

Let me know if you get any support from jawbone. i will keep this post up to date if i find a solution.

thanks.

I Will try find further info about that in this link, but I don't think it's a problem with the Health App, but with jawbone.

Seems like other fitness devices works well, have find anything so far?

what is you current configuration, did u also disabled the default iPhone motion for step counting? It's really strange because run keeper and my scale is working just fine with the Health and jawbone just ***** on that. I am really thinking about buying another brand, this response they gave to you sou ridiculous.

cheers.

Sounds good, keep us posted please.

Just for information, yesterday I removed the up turned the Iphone motion on, installed UP again and linked with Health.

Now I have in UP 133 steps and in Health App 399, and I looked the logs, Up is sending the data three times, even when the value is 0.

I don't know if this can help you.

Thanks for into this issue.

Still nothing from Apple?

I have removed all my fitness apps and asked jawbone to delete all my data, i am waiting them to confirm and i will install and try again.

If still does not work, I will move to another device, the jawbone support is crap. (apple too)

I tried contact both of them (apple and jawbone) they just fave me stupid support, I am just starting to write a application to synchronise every device that has no native support for Health App. I will start with Jawbone and I can add more devices as people request.

That will be a free one. =)

All help are welcome.

I can confirm the similar issue for the Xiaomi Mi Band 1s with their "Mi Fit" app. The problem I see is that the "priority" thing is working properly only when (if) both devices are updating the step count simultaneously. However, the Mi Band is updating the step count roughly once per hour, while the iPhone is tracking all the steps in between "live". So in the end the numbers are quite different.

The "simple fix" with priority, suggested by someone, doesn't really work. I have dragged the Mi Fit app to the 1st place in "Share Data", but when I go to "All recorded data" and tap on one of the updates of Mi Fit, it says that the step data has been added to Health more than one hour later than it was actually received, while you can see that iPhone itself is counting and recording data from his own sensor in between. Mi Fit is updating the steps around once in an hour.

This is pretty frustrating, I am having the same issue... I'd prefer not to have to have a 3rd party app to sync between 2 apps that should already be in sync - if it was going to work like that, I would have probably just went with the Fitbit, I was hoping for better integration.

Anyone else able to get this working properly?

Hello guys

i'm having the same exact issue. I just wrote once again on reddit, twitter to call out @JawboneSupport but nothing so far.

Did you noticed that the sleep data is kept instead?

This must be the health app which is crap...

we basically have a 150 bucks useless bracelet on our wrists

I have the same issue with double counting steps however I use a Polar Loop. The prioritise data source doesn't help as the iPhone continually adds it's recorded steps unless the Polor flow app is syncing, in this instance the flow has priority.

The only workaround that helps slightly is to click on the iPhone in sources every once in a while and clear all it's data, leaving just the data from the Loop. The motion and fitness setting needs the ability to just deactivate certain elements, in this case steps. Like someone else previously stated, I don't really want to completely switch of motion tracing on the phone because I like to use it for distance.

But it's not so simple! I have this chosen for my Apple Watch to be priority but for some reason I'll have a log at 11:51 from the Watch then 11:53 from the phone. Yes, they won't log at the same time but they are both still logging.

I, too, would like to remove my phone from step counting only.

This is true! The issue I've had over a year is getting the step conversion into distance. I have the Polar Loop and I've upgraded to the Polar A360. For some odd reason when adding "Polar Flow" as a source, there is not an option to write data for distance. I don't understand that, since the Plow Flow app has distance walked/ran km/m available on the app. What is allowed to write to the Health App as followed:

Active Energy, Heart Rate, Resting Energy, Sleep Analysis, Steps, Weight, Workouts. No distance.....

I can't participate in any distance challenge on StrideKick or inKin due to the lack of distance data being wrote to the apple health app. I'm not sure if this should be a Polar or Apple update.

You can only have one data source in the health app. See my previous comment about how to prioritize the data sources to select the source you want the health app to receive data from.

Is it not a matter of turning off the Motion and Fitness tracking for Health app under Privacy settings?

Hi mchiareli,

i have exactly the same problem, After every midnight steps data from UP are erased. I believe there is something wrong in jawbone Up application.

I will write to Jawbone support.