When I tried to use the WiFi today via my MAC and my iPhone's hotspot, the phone froze. I tried to turn off the hotspot and turn it back on, it locked up and when I tried to restart by it shutting it off, it shut off completely and would not turn back on at all. Hours later, after a very frustrating time on-line doing all the trouble shooting on apple support, I called the Verizon Wireless tech support, I spoke to Kiana and she worked on it and had me plug it back into my computer where the iTunes is located and hold the on/off (sleep) button and home button down at the same time - after 10 to 20 seconds it turned back on and is fully up. It also allowed me to do WiFi and my hotspot linked again. I hope this helps. My iPhone is a 5s and I upgraded to the 8.02 this morning - pretty sure there had to be connection between the issues I have had and that upgrade.