Mgr 00X
Level 1 (0 points)

Q: airprint does not work with ios 8.0.2

After Update to io 8.0.2 I can't print to my hp photosmart premium c410b any longer (using iphone 5).

My iPad 3 with ios 8.0 I can print...

iPhone 5, iOS 8, airprint

Posted on Sep 29, 2014 11:50 PM

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Mgr 00X

Q: airprint does not work with ios 8.0.2

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  • by Allen A,

    Allen A Allen A Oct 2, 2014 9:22 AM in response to Mgr 00X
    Community Specialists
    Oct 2, 2014 9:22 AM in response to Mgr 00X

    Hello Mgr 00X,

     

     

    The troubleshooting steps detailed below may help get AirPrint working with your printer again.

     

    1. Make sure your printer has paper, and enough ink or toner installed.
    2. Make sure your printer is connected to the same Wi-Fi network as your iOS device.
    3. Make sure your printer has power and is turned on. Try turning your printer off and then back on again to see if it resolves your issue.
    4. Check to see if your printer has any error lights or indicators displayed on the printer's control panel. Check the documentation that came with your printer to clear any errors displayed.
    5. Check with your printer's manufacturer to see if any firmware updates are available for your printer. Check your printer's documentation or contact the printer vendor for more information. A firmware update may be available, even if you just bought your printer.

    About AirPrint
    http://support.apple.com/kb/HT4356

     

     

     

    Cheers,

    Allen