After iOS 8.0.2 on 5s it says no service

After doing the update I no longer get service where I always have.

iPhone 5s

Posted on Sep 30, 2014 1:19 AM

Reply
1 reply

Oct 2, 2014 9:59 AM in response to AKsilver

Hello there, AKsilver.


The following Knowledge Base article offers up some great steps for troubleshooting the issue you're describing:


If you see No Service in the status bar of your iPhone or iPad

http://support.apple.com/kb/TS4429


If you're in your carrier's coverage area

Follow these steps, testing after each.

  1. Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
  2. Restart your device.
  3. Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
  4. Check for a carrier-settings update: Connect to a Wi-Fi network, tap Settings > General > About, and install any available carrier-settings updates. If you can't connect to Wi-Fi, connect your device to a computer that has iTunes.
  5. Update your iPhone to the latest version of iOS.
  6. Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
  7. Contact your carrier to check for any network or account issues.
  8. Restore your iPhone.


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro.

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After iOS 8.0.2 on 5s it says no service

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