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Oct 2, 2014 9:59 AM in response to AKsilverby pedro d,Hello there, AKsilver.
The following Knowledge Base article offers up some great steps for troubleshooting the issue you're describing:
If you see No Service in the status bar of your iPhone or iPad
http://support.apple.com/kb/TS4429
If you're in your carrier's coverage area
Follow these steps, testing after each.
- Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
- Restart your device.
- Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
- Check for a carrier-settings update: Connect to a Wi-Fi network, tap Settings > General > About, and install any available carrier-settings updates. If you can't connect to Wi-Fi, connect your device to a computer that has iTunes.
- Update your iPhone to the latest version of iOS.
- Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
- Contact your carrier to check for any network or account issues.
- Restore your iPhone.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
