4 Replies Latest reply: Jan 1, 2007 8:15 PM by Kenny Mitchell
annanic Level 1 (0 points)
I have a Canon Pixma MP500 (Multifunction). It's only about two months old.

Up until last weekend, I was still running Jaguar. My printer worked perfectly. I upgraded to Tiger on Saturday and didn't try to print anything until today. When I tried to, I saw my printer was no longer installed. However, it was detected. When I tried to add it, the correct driver was not listed. I put in the install disc that came with the printer, re-installed the software and restarted. The correct driver still didn't show up. I went to Canon's site, downloaded the drivers, installed again and restarted. They're still not listed. I tried to choose some of the drivers that are listed to see if I can print an email, but anything I spool just sits there in the queue.

What do I do next? I know it's plugged in correctly. I haven't touched it since I set it up two months ago and it was working perfectly fine just before I upgraded to Tiger.

Dual 533 G4, Mac OS X (10.4.7)