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Iphone 6 Plus 60fps causing camera app to freeze

I have an iPhone 6 Plus, IOS 8.0.2. When you go to settings>photos & camera>record video at 60 FPS toggled on. The camera app freezes up when you switch between camera modes like say from video to slow mo or sometimes video to photo, when you switch it a few times. Anyone else have this problem? I can repeat this every time. It was the same way on IOS 8.0.

iPhone 6 Plus, iOS 8

Posted on Sep 30, 2014 8:35 AM

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Posted on Sep 30, 2014 9:49 AM

anyone else have this problem?

77 replies

Mar 22, 2015 7:37 PM in response to zWaron

I went to an apple store last February, I erased the device and followed the same, then restored and left to freeze the camera. Upgrade to 8.2 and return the problem today contact support by chat and tell me it was for update by wi fi ??? is that it does so everyone ?? but restore it to rule again and the problem remains the same if you move the phone in video and photo transfer to it freezes.

Apr 19, 2015 6:03 PM in response to Doofuss

My issue was with IOS 8.3 video camera doing exact same thing. The other part was the videos I shot were not in the camera at all.

I did a reboot, held down power and home button until Apple logo appeared and so far my issue has not returned. I have tried in 30 fps and 60 fps and both have worked. Also all the videos that were deemed lost have been recovered.

Jul 13, 2015 12:37 AM in response to kensaa

This issue was driving me crazy so I decided to restore my phone set up brand new. Set up on 8.4 as a new phone without adding any extra apps or even signing into iCloud. In fact, the only apps I ever opened since the restore are Settings and the Camera. Before I tried out 60fps even once, I made the following settings...


. turn off Assistive Touch
. changed view from Standard to Zoomed

. disabled rotation


...and then powered down the phone, waited a minute, then powered back on. Double checked the changed settings remained in tact, then closed (swipe-up closed) the settings app so no other app at all was running.


All the above to say: I took every possible measure to get the 60fps video to work. And when I opened the camera app and swiped to video, it still froze up.


While some of the fixes in this thread may help you, it's very possible that none of them will. This is a bug that, in my case, fully negates one of the major selling points of the phone.

Jul 14, 2015 2:42 PM in response to forbismat

You would've saved yourself the hassle and time if you read through the entire thread. People have restored their phones and even replaced it using AppleCare only to realize that the issue still exists. We're all waiting for Apple to fix this software or hardware bug. Please contact Apple and report this issue so that they know to fix this before releasing iOSS 9.

Iphone 6 Plus 60fps causing camera app to freeze

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