MSIL:GenMalicious-ALS [Trj].

On top of that, when Avast is moving the file (kclB-xxxx, where xxxx denotes numbers that change for each file) to the chest, it crashes Outlook 2011 for Mac. The only way to stop that is to disable the moving to chest (i.e. blocking only).

Hoping for a quick fix/solution.

Thanks

I have the exact same problem.

I trashed the contents of my Outlook Temp folder - where the virus is supposedly located. I then tried rebuilding my Outlook identity (pressing Option key when starting up Outlook), thinking that might resolve the problem. I launched Outlook right after that - and now Avast is reporting that the my new Outlook identity (in the Microsoft User Data/Office 2011 Identites folder) is infected.

Can anyone help, please.

Thx

Thanks for the update. I saw that message, but no formal reply from Avast yet. I'd rather wait until they release the update. In the meantime, since I set Avast to only block the file and not move to chest (the latter apparently caused the Outlook crash repeatedly), OL doesn't crash anymore, and I only get the annoying Avast alerts.

Hopefully the Avast people will release the update soon 🙂

I did this and it seems to work, http://support.microsoft.com/kb/2409331, Step 3 did the trick to me.

Then had to rebuild my database, http://support.microsoft.com/kb/2360509 - although I'm not sure this was necessary since I had to recreate my Outlook profile anyway (account info, username, password).

I do agree with GDaruma's post, everything was fine until the virus definitions were updated today, hopefully Avast can fix this (but I needed my email for work so I had to do the above steps).

Hope this helps.

"Avast" is perhaps the worst of the whole wretched lot of commercial "security" products for the Mac. Not only does it fail to protect you from any real danger, it throws false warnings, destabilizes and slows down the computer, and sometimes or always corrupts the network settings and the permissions of files in your home folder. Removing it may not repair all the damage.

Back up all data, then remove "Avast" according to the developer's instructions. Restart.

If you tried to remove Avast by dragging an application to the Trash, you'll have to reinstall it and then follow the instructions linked above.

Which alternative AV do you recommend for the Mac?

Todd,

My Outlook works fine now (after changing Avast settings to block without moving to the chest), although I'm still getting the annoying Avast alerts.

Hi CaptShaq,

Thanks for that. As my database was rebuilding, it found the "infection", and of course crashed. It's got to be something to do with the new Avast update today.

What I did was exclude that temp folder path and so far (fingers crossed) there's no more crashes or Avast popups...so far.

I also would like a more reliable antivirus software package.

I tried this. It took a little time because the I could only find the Library folder by holding down the option key in finder. Then to get Avast to leave it alone, I had to make an alias of it on the desktop, after which Avast finds the same MSIL crap in other subfolders. I guess that's progress.

I just want to ask you all a (rhetorical) question regarding your "security" programs - which threat are you protecting your Mac from with these programs?

-- and the answer is - from Windows-specific threats. If that's what you intended - fine, I'll say no more.

Greg, first of all you don't appear to be replying to the person who mentioned "security" programs. Secondly, the person who did mention security programs probably shares your same skepticism about their efficacy. Third, Mac, like any other system, is vulnerable to security threats and users must be vigilant. So security programs certainly have value. Apple has recommend these security programs for years. ( Safety tips for handling email attachments and content downloaded from the Internet - Apple Support )

"...It is also advisable to use antivirus software to scan any files before installation. A selection of third-party products may be found at the Macintosh Products Guide."

I'm suspecting from the tone of your post that you were trying to perpetuate some uninformed idea that Mac is inherently safe with no need for the user to worry about security. If that's not what you intended - fine, I'll say no more.