Ashot1998

Q: Camera does not work iPad 4 iOS 8.0.2 ..... Please help

I updated iPad 4 iOS 8.0.2 and camera not work, hangs and unconnected .... Please help

Camera work iOS 7.1.2 very good , but when I updated iOS 8.0.2 camera does not work

iPad, iOS 8, iPad 4

Posted on Sep 30, 2014 11:11 AM

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Q: Camera does not work iPad 4 iOS 8.0.2 ..... Please help

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  • by mario49,

    mario49 mario49 Oct 2, 2014 2:17 PM in response to Ashot1998
    Community Specialists
    Oct 2, 2014 2:17 PM in response to Ashot1998

    Hey Ashot1998,

     

    Thanks for the question. After reviewing your post, it sounds like the is trouble with the camera. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.

     

    iPhone: Hardware troubleshooting

    Camera isn't functioning or has undesired image quality

    1. If the screen shows a closed lens or black image, force quit the Camera app.
    2. If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
    3. Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
    4. Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
    5. Try turning iPhone off and then back on.
    6. Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
    7. Try to remain steady while focusing:
      • Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
        Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
      • Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
        Note: Video-recording features are not available on original iPhone or iPhone 3G.
    8. If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.

     

    Thanks for using Apple Support Communities.

    Have a nice day,

    Mario

  • by Ashot1998,

    Ashot1998 Ashot1998 Oct 17, 2014 3:20 AM in response to mario49
    Level 1 (0 points)
    Oct 17, 2014 3:20 AM in response to mario49

    image.jpg

     

    I tried, but in vain 

  • by Ashot1998,

    Ashot1998 Ashot1998 Oct 20, 2014 12:19 PM in response to mario49
    Level 1 (0 points)
    Oct 20, 2014 12:19 PM in response to mario49

    I updated iOS 8.1 , but no change..... Please help

     

    image.jpg