Q: iPad 2 keeps crashing rebooting after ios 8 update
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Nov 12, 2014 1:32 AMby VinceCharming,metaweb wrote:
iPad 3s are all having this issue too. Not just iPad 2s. Of course Apple knows about it. If they wanted things to work correctly, they'd fix it with an update or allow users to downgrade to iOS 7. So, the only 2 possible answers are that Apple doesn't know how to fix the problem or it's forced obsolesence.
Couldn't agree more, very very annoying spending nearly 2 months now trying to get this sorted.
On a good note though I have now had a response from Apple and will shortly be discussing my problems with a Senior Technical Specialist, who is going to offer me technical support, here's hoping . . .
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Nov 12, 2014 1:37 AMby VinceCharming,I luckily have now received a response and have had an email and a telephone conversation with an Apple Executive Relations Representative (nice title if anything), and they are now setting up a call with a Senior Technical Specialist, so here's hoping . . this only occurred after numerous emails had been sent out to various levels of Staff and Management at Apple, eventually some does answer by the looks of it.
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Nov 12, 2014 3:02 AMby VinceCharming,I agree with you on the downgrade to iOS 7, allow users to downgrade if they want to, at the end of the day we have paid good money for the device so surely we should be allowed to decide which version of the iOS we want to run on it, if we find one iOS faster than the other, shouldn't it be our choice, at the end of the day . . .
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Nov 12, 2014 5:27 AMby VinceCharming,Here's an interesting piece about iPhone 6 having constant crashing and rebooting loops also
http://au.ibtimes.com/articles/572321/20141111/apple-iphone-6-plus-bendgate-128- gb.htm#.VGNf8vmsV8E
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Nov 12, 2014 9:06 AMby Ken Haggerty,Within days of the 8.0 debacle, I scoured the internet for a method to revert....and there was one. It used iTunes, and a very specific step-by-step procedure, a data download that was serial number specific, and some little trick of holding down multiple keys while it did a reset. But, that procedure is no longer. Apple erased it when they "signed off" (whatever that means) of version 7. There is no possible way to go back now. Sorry.
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Nov 12, 2014 9:06 AMby mad0131,I agree with everyone in this post. It is definitely an ios 8 issue. My husband has an Ipad 2, i have an Ipad Mini and we both have Iphone 5's. Same problem on all 4 devices since the upgrade to ios 8. Coincidence? I think not. Same problems - Will not shut down. When restarting, we get the startup spinning circle, then the screen goes black for about 30 seconds. Then it continuously reboots about 3-4 times. Then freezes for a couple of seconds. Then I can finally log in with my password, at which point it freezes for another 2-3 seconds. The problem is not as bad on the phones - a little freezing up, but not the horrible reboots. I think Apple knows very well about this and is working on a solution - hopefully.
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Nov 13, 2014 7:05 AMby earthacademy,ok that's interesting. are you using similar apps on those devices?
its not hardware.
I've got it down to erroneous apps that have not been tested thoroughly with IOS 8.0 which are triggering code crashes especially over Wi-Fi.
Apple have messed with something that is tripping these apps up. They did the same with OS Mavericks and killed lots of audio software in the process.
When I switch off Wi-Fi I get more stability.
Whenever one of your devices goes down, afterwards look into the system settings for "diagnostics and usage"
and it will say what app crashed at that point.
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Nov 13, 2014 7:21 AMby VinceCharming,Well I've now had my call with Senior Technical Support, we had a screen sharing session where I was asked to do a Sync of the iPad 2 and then located the log files zip and send to them, next I was asked to do a button combination to create some stack files and these are being sent to another dept to look at and then they'll get back to me.
They mentioned a number of things during the conversation regarding small dent/dings I informed them my ipad 2 had, saying that with a install of a new iOS this could cause issues if the dents/dings had caused anything to work loss (hardware etc), thing is the dent's/dings in question happened when iOS 6 was running on the device and I've installed iOS 7 since then and had no issues with that install or operation of the iOS.
Also posted a video of just a few minutes of trying to use my iPad 2 with iOS 8 installed to them
Here you go for your watching pleasure this is my iPad 2 64Gig WiFi Cellular White, with only one 3rd Party App installed, WiFi & Cellular disabled and all back App Refresh's turned off.
https://www.youtube.com/watch?v=GizgNY5Ce6I&list=UUDu7WosnxCB3Yx5AIelz91A
As you can see its unusable and this is at its most stable
So now just got to wait and see what happens next . . .
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Nov 13, 2014 7:51 AMby earthacademy,its good to have a great video of what a system failure IOS 8 has introduced.
(so they can't continue to be lazy and inept while avoiding the topic by saying its a hardware fail) :-)Can you recreate the same problems with that 3rd party app deleted? (as that app doesn't look IOS8 compatible and could be causing a lot of that)
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Nov 13, 2014 8:14 AMby Jibtrim,I really hate to say this again, but y'all are seriously wasting your time looking at fixes for this issue. The iPad 2, of which I am an owner, simply does not have the horsepower to run iOS 8. The EXACT same thing happened to me when I upgraded mu iPhone 3G to iOS 4 -- the upgrade bricked my phone.
The iPad 2 was at the very bottom of the compatibility list for iOS 8. However, there are more iPad 2s in use in the Apple ecosystem than any other iPad. So, Apple took a chance and released it knowing people would scream that they couldn't get all the goodies of iOS 8 on their iPad 2 if it wasn't included on the compatibility list. The VERY simple solution for this is for Apple to re-sign iOS 7.1.2 and allow users to restore to that OS and quit lying about hardware issues, dents, dings or the price of tea in China.
Like I said, I learned my lesson and didn't update to iOS 8 until I could confirm, via other users, that it would not turn my iPad 2 into an expensive doorstop or paperweight.
I have emailed Apple several times and begged them to re-sign and certify iOS 7.1.2. I think if enough iPad 2 users did this, it may have a positive impact.
