Loey814

Q: Sms messaging not working on iPhone 6

I Have iPhone 6 + with iOS of 8.0.2.  It seems that I am having trouble sending and receiving certain text messages. I believe they are SMS text messages. Help!

iPhone 6 Plus, iOS 8

Posted on Oct 1, 2014 3:27 AM

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Q: Sms messaging not working on iPhone 6

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  • by Matt_M.,

    Matt_M. Matt_M. Oct 3, 2014 1:46 PM in response to Loey814
    Community Operations
    Oct 3, 2014 1:46 PM in response to Loey814

    Hey Loey814,

     

     

    Thanks for the question. I understand that you are experiencing issues sending SMS messages on your iPhone 6 Plus. The following resource may provide a solution. I have highlighted the initial troubleshooting steps, but be sure to check out the full article for additional advanced steps:

     

    iOS: Troubleshooting Messages

    http://support.apple.com/kb/TS2755

     

    To resolve issues sending and receiving SMS, follow these steps

    1. Go to Settings and turn airplane mode off.

    2. Make sure that you have a cellular network signal in the status bar of your iPhone. If there's no signal, learn more about troubleshooting no service.

    3. Restart your iPhone.

    4. Tap Settings > General > Reset > Reset Network Settings on your iPhone.

    5. Remove your SIM card and insert it again.

     

     

    Thanks,

     

    Matt M.