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User profile for user: Stu Crump
Stu Crump Author
User level: Level 1
10 points

Repeated Crash of Macbook Pro

Had my graphic card checked as ok, but macbook pro still has intermittent crashes report below if anyone can give me an idea of the problem.



Wed Oct 1 12:32:43 2014

panic(cpu 3 caller 0xffffff7f9cbeef7c): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80c1df3000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/Apple MuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 3), Frame : Return Address

0xffffff80b1072ea0 : 0xffffff801a822f79

0xffffff80b1072f20 : 0xffffff7f9cbeef7c

0xffffff80b1072ff0 : 0xffffff7f9b226f1b

0xffffff80b10730b0 : 0xffffff7f9b2f050a

0xffffff80b10730f0 : 0xffffff7f9b2f057a

0xffffff80b1073160 : 0xffffff7f9b56f056

0xffffff80b1073290 : 0xffffff7f9b313ba9

0xffffff80b10732b0 : 0xffffff7f9b22d96d

0xffffff80b1073360 : 0xffffff7f9b22b478

0xffffff80b1073560 : 0xffffff7f9b22cdc7

0xffffff80b1073630 : 0xffffff7f9c1a83df

0xffffff80b1073700 : 0xffffff7f9c1d27b3

0xffffff80b1073780 : 0xffffff7f9c1baae0

0xffffff80b10737e0 : 0xffffff7f9c1bb3da

0xffffff80b1073830 : 0xffffff7f9c1bb754

0xffffff80b10738a0 : 0xffffff7f9c1bbfc8

0xffffff80b10738e0 : 0xffffff7f9c188fea

0xffffff80b1073a60 : 0xffffff7f9c1b8940

0xffffff80b1073b20 : 0xffffff7f9c187ad9

0xffffff80b1073b70 : 0xffffff801accf146

0xffffff80b1073b90 : 0xffffff801acd0741

0xffffff80b1073bf0 : 0xffffff801acce1af

0xffffff80b1073d40 : 0xffffff801a8b6998

0xffffff80b1073e50 : 0xffffff801a826bc1

0xffffff80b1073e80 : 0xffffff801a8139c5

0xffffff80b1073ef0 : 0xffffff801a81e013

0xffffff80b1073f70 : 0xffffff801a8c9b9d

0xffffff80b1073fb0 : 0xffffff801a8f4196

Kernel Extensions in backtrace:

com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f9b1d7000->0xffffff7f9b43ffff

dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f9aebf000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f9b1c7000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9b184000

com.apple.GeForceTesla(8.2.4)[B0074750-2FC6-3E26-BEA0-5AD5469686CF]@0xffffff7f9 c176000->0xffffff7f9c240fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f9aebf000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f9b1c7000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9b184000

dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f9b1d7000

com.apple.driver.AppleMuxControl(3.6.22)[32862231-50BC-3AF6-87A2-703321AE4F90]@ 0xffffff7f9cbe0000->0xffffff7f9cbf3fff

dependency: com.apple.driver.AppleGraphicsControl(3.6.22)[AA46D551-BE0F-33DA-93A3-8F46197BB 36F]@0xffffff7f9cbd8000

dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f9b12c000

dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f9aebf000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9b184000

dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[80899285-3952-30DA-A0F9-357C51E104 CF]@0xffffff7f9cbdb000

com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f9b44a000->0xffffff7f9b6f3fff

dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f9b1d7000

dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f9aebf000


BSD process name corresponding to current thread: WindowServer


Mac OS version:

13F34


Kernel version:

Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64

Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0

Kernel slide: 0x000000001a600000

Kernel text base: 0xffffff801a800000

System model name: MacBookPro6,2 (Mac-F22586C8)


System uptime in nanoseconds: 170082463132

last loaded kext at 41308449730: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7f9c3de000, size 32768)

loaded kexts:

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 100.14.34

com.apple.driver.AppleTyMCEDriver 1.0.2d2

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.2.7f3

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 2.6.3f4

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleHDAHardwareConfigDriver 2.6.3f4

com.apple.driver.AppleHDA 2.6.3f4

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.driver.AppleIntelHDGraphics 8.2.4

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleMuxControl 3.6.22

com.apple.driver.AppleBacklight 170.4.11

com.apple.driver.AppleMCCSControl 1.2.5

com.apple.driver.AppleIntelHDGraphicsFB 8.2.4

com.apple.GeForceTesla 8.2.4

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.nvidia.NVDAStartup 8.2.6

com.apple.iokit.IOBluetoothUSBDFU 4.2.7f3

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBCardReader 3.4.1

com.apple.driver.AppleIRController 325.7

com.apple.driver.AppleUSBTCKeyEventDriver 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.iokit.SCSITaskUserClient 3.6.7

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.6.0

com.apple.driver.AppleUSBHub 683.4.0

com.apple.driver.AirPort.Brcm4331 700.20.22

com.apple.driver.AppleFWOHCI 5.0.2

com.apple.driver.AppleAHCIPort 3.0.5

com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2

com.apple.driver.AppleUSBEHCI 660.4.0

com.apple.driver.AppleUSBUHCI 656.4.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 217.92.1

com.apple.AppleGraphicsDeviceControl 3.6.22

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.iokit.IOSurface 91.1

com.apple.driver.DspFuncLib 2.6.3f4

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.7fc2

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.iokit.IOBluetoothFamily 4.2.7f3

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4

com.apple.driver.AppleGraphicsControl 3.6.22

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleSMBusController 1.0.12d1

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.nvidia.classic.NVDAResmanTesla 8.2.4

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3

com.apple.driver.AppleHDAController 2.6.3f4

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOHDAFamily 2.6.3f4

com.apple.driver.IOPlatformPluginFamily 5.7.1d6

com.apple.driver.AppleSMC 3.1.8

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.driver.AppleUSBMultitouch 240.10

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IO80211Family 640.36

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOAHCIFamily 2.6.5

com.apple.iokit.IOEthernetAVBController 1.0.3b4

com.apple.driver.mDNSOffloadUserClient 1.0.1b5

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 686.4.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.11.1

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.53 GHz, 4 GB, SMC 1.58f17

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports

Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: Hub

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Internal Memory Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Hub

USB Device: IR Receiver

USB Device: Built-in iSight

Thunderbolt Bus:

MacBook Pro, OS X Mavericks (10.9.5), 15-inch, Mid 2010

Posted on Oct 1, 2014 5:04 AM

Reply
3 replies
User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,547 points

Oct 1, 2014 1:05 PM in response to Stu Crump

You have the MacBookPro6,2—the Edsel of Macs. It may have the logic-board defect that was covered by this recall.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present. However, according to reports, some units may pass the test, and yet still be deemed eligible for repair under the program. Your experience may vary.

Print the first page of the panic report, if any, and the support page linked above, and bring them with you.

Note that the recall only applies within three years of purchase. After that, Apple may refuse the service. In that case, you may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.

The model was discontinued on February 24, 2011, so the recall has nominally ended. Some units may have been sold after that date by Apple as refurbished, or by resellers as new, and they might still be covered.

Some owners report that their unit was repaired under the program after the deadline had passed. Others report that the repair was covered by the extended warranty from a credit-card issuer. Again, your experience may vary.

Sometimes the replacement part is also defective, so be prepared for that possibility. If you decide to pay for a new logic board, test thoroughly during the 90-day warranty period on the repair. Some owners have reported that they went through as many as three replacement boards before getting one that worked.

If it's too late for your unit to be repaired free of charge, and you don't want to pay for the service, you may (or may not) be able to stop the panics by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.

Often the problems start after an OS upgrade. If the upgrade was recent, and you have backups, then you can revert to a previous OS X version.

If you're dissatisfied with Apple's response, please keep in mind that no one here represents the company or can help with customer-service issues.

Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

*An SSD doesn't need to be zeroed.

Reply
User profile for user: Bahtiyar_
Bahtiyar_
User level: Level 1
0 points

Nov 9, 2014 4:18 PM in response to Linc Davis

I have exact same crash report everyday. It is mid 2010 MacBook Pro. I had appointment from Istanbul - Zorlu Centre Apple Store. The genius was extremely negative and lack of expertise. He told he cannot accept the faulty Mac Book Pro for service even if i pay for repair (Because recent i replace hard drive with SSD and remove DVD drive). I wanted to talk his manager or someone authored at that Apple Store but nobody helped. He gave his name and told me that "go and report anybody you like as i am getting my salary from Apple not from you" Apple should teach their employee that they are getting salary from customer not from Apple as Apple earns money from customers. I report incident from Apple's online feedback system they do not return as well. It is very upsetting that negative attitude of employee just kills credibility of the company. I have almost every product of Apple even Apple developer for over 4 years. I had very big disappointment. I hope i will never need any genius at any Apple Store.

Reply

Repeated Crash of Macbook Pro

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