Touch features not responding

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Level 1

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Touch features not responding

My iPad 3 is non-responsive. It appears to start as normal but all touch screen options (slide to unlock, password numbers, etc.) show a "box" around the area when touched but won't respond. I did several hard re-boots but no changes. Connected to my computer via iTunes. It recognizes the iPad as normal and then tried the "restore" option but have to disable the "find my iPad" option first, which I cannot accomplish, so that won't work either. Any ideas?

iPad 3-OTHER, iOS 8

Posted on Oct 1, 2014 5:37 PM

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Answer 1

King_Penguin

Level 10

334,336 points

Oct 2, 2014 12:11 AM in response to stevenjk13

If you are getting a box around an item when you tap it then you have VoiceOver (one of the accessibility features) 'on'. Try triple-clicking the home button and see if that turns it off, and if it does you can then change what a triple-click does via Settings > General > Accessibility > Accessibility Shortcut.

If that doesn't turn it off then you can either turn it off directly on the iPad (you need to use a tap-to-select and then double-tap to activate/type process and 3 fingered scrolling e.g. to type a digit of your passcode tap the number to select the digit and then double-tap it to type it) to go into Settings > General > Accessibility and turn VoiceOver 'off', or you can do it by connecting to your computer's iTunes (after typing in your passcode via the tap/double-tap process) : http://support.apple.com/kb/HT5018

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