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no service error on iPad

since upgrading to ios8, my iPad disconnects from 3G with a "no service" error

iPad 2 Wi-Fi + 3G, iOS 8

Posted on Oct 2, 2014 9:22 AM

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6 replies

Oct 5, 2014 8:40 AM in response to paulfromcape town

Howdy there Paul,


It sounds like your iPad is unexpectedly disconnecting from your cellular service. I would use the troubleshooting in the following article to help you get that resolved:


If you see No Service in the status bar of your iPhone or iPad


  1. Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
  2. Restart your device.
  3. Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
  4. Check for a carrier-settings update: Connect to a Wi-Fi network, tap Settings > General > About, and install any available carrier-settings updates. If you can't connect to Wi-Fi, connect your device to a computer that has iTunes.
  5. Update your iPhone to the latest version of iOS.
  6. Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
  7. Contact your carrier to check for any network or account issues.
  8. Restore your iPhone.


Thank you for using Apple Support Communities.

Cheers,

Sterling

no service error on iPad

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