Lashford
Level 1 (0 points)

Q: Iphone 4S only shows blinking apple icon and won't turn on

My IPhone 4S won't turn on and when it is plugged in the only thing is does is blink the apple icon.  When it is connected to my computer, and I hold down the home button, I tunes pops up and it tells me the phone is in recovery mode. Now what??

iPhone 4S

Posted on Oct 2, 2014 11:10 AM

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Lashford

Q: Iphone 4S only shows blinking apple icon and won't turn on

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  • by bobby_d,

    bobby_d bobby_d Oct 5, 2014 10:33 AM in response to Lashford
    Level 3 (770 points)
    Oct 5, 2014 10:33 AM in response to Lashford

    Hello Lashford,

     

    It sounds as though your device has been placed in recovery mode, and must be restored to factory settings. After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning recovery mode:

     

    If you can't update or restore your iPhone, iPad, or iPod touch

    Use recovery mode

    You might need to use recovery mode to restore your device in these cases:

    • iTunes doesn't recognize your device or says it's in recovery mode.
    • You see the Apple logo onscreen for several minutes with no progress bar.
    • You see the Connect to iTunes screen.

    Learn what to do if you see the progress bar onscreen for several minutes.To put your device into recovery mode, follow these steps:

    1. Turn off your device and leave it off.
    2. Plug in your device's USB cable to a computer with iTunes.
    3. Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
      Screenshot showing the Connect to iTunes screen on iOS.
    4. When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.

    When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.

    iTunes dialog: "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."

    Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.

    Get more help

    Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.

    If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.

     

    Thank you for contributing to Apple Support Communities.

     

    Cheers,
    BobbyD