iPad requires your passcode after restarting after IOS 8 upgrade

I upgraded my iPad Air to IOS 8 last week after which it rebooted and I tested a few common apps to make sure they were still working and had no issues.

I picked the iPad up yesterday to use and it was locked with the message "Enter Passcode: iPad requires your passcode after restarting".

I never had a passcode set up and I didn't restart it.


Any thoughts would be appreciated.

Jon

iPad 2, iOS 8

Posted on Oct 2, 2014 11:28 AM

Reply
11 replies

Dec 17, 2014 5:24 PM in response to Philip Eoute

You must hold the top button and the home button until it goes black. Once It does that a apple symbol will come up. On that happens take your finger off of the top but leave your other on the home button. Make sure that You neve take you thumb off. And once you do that you will then see a itunes symbol plug it into the computer and reset the password it should have an option.

Dec 17, 2014 6:02 PM in response to Diavonex

Diavonex is right. You need to restore your iPad. But when you do and you are given the option to create a Passcode for your iPad, DO IT! Pick 4 numbers you won't forget. Then write those numbers down somewhere in case you don't remember them.


This is so important to prevent someone from gaining access to your device should you lose it. And don't think you can't lose your iPad unless it absolutely never goes outside your home with you. We see people come here every day who lost their device.

Jun 24, 2015 6:10 PM in response to Ahmed Rubel

You replied to what appears to be a different problem than yours. And that thread is several months old.


I suggest you start a new question that gives a good title to a specific problem. Then in the body of the thread describe the problem in detail, tell us what steps you have tried so far to correct the problem, what happened, and what error messages you received.

Jun 23, 2016 4:26 PM in response to Kobe24k

I'm having this issue now, and apple still denies having anything to do with it. They're swearing up and down that "someone" had to have set up a passcode. I keep telling them NO, and that there are several other people online writing about the same problem. It's incredibly frustrating. Did anyone ever figure this out without restoring? (This is an update from 9.3.2....so its STILL happening! beware!!!)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad requires your passcode after restarting after IOS 8 upgrade

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.