Q: The IOS 8.0.2 "upgrade" has ruined my iPad 2 and iPad Air. Will Apple be implementing a fix to the problems- it is the most ridiculous upgrade ever!

iOS 8.1 hasn't come out yet, and we have NOT seen iOS 8.2 either ... :-) ...

You'll have 100 times worse problems with another manufacturer and never have near the positive aspects of the vast infrastructure and Customer Support help that you get from Apple Support, which is rated as the top of the industry.

I don't think it takes a "Genius" to realize the original poster was referring to 8.0.2.  However, if lowbrow sarcasm is what you think passes for high ranking customer service, then that is clearly part of the problem. Instead of spending time trying coming up with laughably juvenile and worthless responses in order to belittle paying customers, why not, I don't know... try to FIX the problem!   Steve would be cleaning house right now....

Lsan wrote:

 

However, if lowbrow sarcasm is what you think passes for high ranking customer service, t

Do you think this is Customer Service??? No, you need to contact Customer Service. And when you do, don't take a cheap shot at a dead person to back your argument.

Cheers

Pete

MY iPad was slow after iOS 8 update, I tried reseting network settings & now its back to the same speed as it was on iOS 7 

It pays to be exact and precise on this, because although the poster himself may be aware of that, there are many readers who are not. Be precise and accurate, and use the edit feature, too. I have many times.

AND ... "this forum" is NOT customer service or Apple Support. If you want customer service, you need to go elsewhere ...

http://www.apple.com/support/

http://www.apple.com/retail/geniusbar/

i have same issues, too.

TheZediKnight wrote:

 

I HAVE provided feeback via Apple's feeback page, as well as participating in this blog. It's true that Apple may not read its own support blogs, but do you know who does? The press. There are plenty of articles on this fiasco. If our feedback complaints aren't heard here, maybe they will listen to the bad press...

It would be interesting to see if everything that's sent via the "feedback" link just goes into a black hole!!

It is strictly a place where "users help other users" with solutions that they know about. It is NOT Apple Support. That is a common mistake when people come here. They think it is Apple Support.

If you are wanting Apple Support, you'll need to go to APPLE for that ...

http://www.apple.com/support/

http://www.apple.com/retail/geniusbar/

Chicochops wrote:

 

Apologies Pete,

Apology accepted.

Thank You

Pete

I Totally agree with you. I am very frustrated using my iPad now. I was thinking about buying a smaller iPad in the new year but might just go with a different manufacturer.

Chicochops wrote:

 

Clearly Pete you are very adept

Thank you again.

Pete