Chicochops

Q: The IOS 8.0.2 "upgrade" has ruined my iPad 2 and iPad Air. Will Apple be implementing a fix to the problems- it is the most ridiculous upgrade ever!

SSlow. freezing screens. Cannot close applications. This isn't progression its regression.

 

<Edited by Host>

iPad 2, iOS 8, null

Posted on Jan 29, 2015 3:12 PM

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Q: The IOS 8.0.2 "upgrade" has ruined my iPad 2 and iPad Air. Will Apple be implementing a fix to the problems- it is the most ridicu ... more

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  • by Quite Scary,

    Quite Scary Quite Scary Mar 29, 2015 3:37 PM in response to mcgrazz
    Level 1 (0 points)
    Mar 29, 2015 3:37 PM in response to mcgrazz

    FIrstly im a he lol

    secondly from Wales 

    thirdly ly it seems Apple have removed it not me ! It seems I have unsettled them

    I've been in contact with  Amenea M. and your top tech support guy in Ireland. Before I start I must point of I'm very tech savvy yet I never made this apparent to anyone of your staff at the beginning , this reason was so I'd be led by the hand though all procedures by them to avoid any confusion about who did what, after a few weeks of back and forth emails and calls. I was told to do a full restart etc and leave as factory setting with iOS 8 installed , all the issues of slow speeds , videos stuttering, apps having major lag, AirPrint not working etc was still present.  Your tech guy sent an diagnostic email to which I opened and he viewed the iPad in real time , after a while he replied that he could see  in his own words said it seems my apps are closing and opening and where having issues I confirmed with him that this was an app issue and he said it seems to be , so this isn't hardware he said no and he would write a report to this effect  , about two weeks later I spoke to Amenea M. who  Said I have a hardware issue , when I told her that apps are software she declared she had no tech knowledge lol ,I then told her I was very tech savvy and began to explain the differences that  apps are software not hardware.  I asked for the diagnostic report for my iPad she said that they cannot give it to me , I asked is the call being  recorded and she said yes so I asked will u confirm that there is no software issue with iOS 8 or on my iPad and it's all hardware , she replied me Hopkins I've given u my reply I'm not saying this ! I told here she was a liar and that Apple were hiding the fact that there is a major flaw in iOS 8 , she said its my hardware , I told her to search. Google " iPad 2 iOS faults " there's thousands with the same problems and this is  huge coincidence that we all have the same hardware faults since iOS 8 upgrade , she kept repeating do you want to pay £200 for an out of warranty service , I replied I want iOS 7 back or a new iPad she kept repeating the same thing,

     

    From this I deduce that because the diagnostic report won't be issued and that she wouldn't confirm verbally that it was no software faults is basically admitting there is a fault in the software and apples stand point is to not  deny as it would be illegal to do so knowingly .

    She said a good will guest use of tech support out of warranty was enough , I replied that a simple message of erase your iPad and reinstall from backup was all they did, to a non tech person your staff would have babbled them but as I'm not I seen for what it is , and that's diversion tactics from the real fact of unsatisfactory product that isn't fit for purpose and it damages thousands of owners devices,

     

    I don't want a reply from Miss M. as her attitude to me was smug and if you listen to the recording at times she was giggling which I find extremely disgusting and insulting.

     

    <Personal Information Edited By Host>

  • by Philly_Phan,

    Philly_Phan Philly_Phan Mar 29, 2015 3:39 PM in response to Quite Scary
    Level 6 (13,576 points)
    iPhone
    Mar 29, 2015 3:39 PM in response to Quite Scary

    Quite Scary wrote:

     

    FIrstly im a he lol

    secondly from Wales

    thirdly ly it seems Apple have removed it not me ! It seems I have unsettled them

    I've been in contact with  Amenea M. and your top tech support guy in Ireland. Before I start I must point of I'm very tech savvy yet I never made this apparent to anyone of your staff at the beginning , this reason was so I'd be led by the hand though all procedures by them to avoid any confusion about who did what, after a few weeks of back and forth emails and calls. I was told to do a full restart etc and leave as factory setting with iOS 8 installed , all the issues of slow speeds , videos stuttering, apps having major lag, AirPrint not working etc was still present.  Your tech guy sent an diagnostic email to which I opened and he viewed the iPad in real time , after a while he replied that he could see  in his own words said it seems my apps are closing and opening and where having issues I confirmed with him that this was an app issue and he said it seems to be , so this isn't hardware he said no and he would write a report to this effect  , about two weeks later I spoke to Amenea M. who  Said I have a hardware issue , when I told her that apps are software she declared she had no tech knowledge lol ,I then told her I was very tech savvy and began to explain the differences that  apps are software not hardware.  I asked for the diagnostic report for my iPad she said that they cannot give it to me , I asked is the call being  recorded and she said yes so I asked will u confirm that there is no software issue with iOS 8 or on my iPad and it's all hardware , she replied me Hopkins I've given u my reply I'm not saying this ! I told here she was a liar and that Apple were hiding the fact that there is a major flaw in iOS 8 , she said its my hardware , I told her to search. Google " iPad 2 iOS faults " there's thousands with the same problems and this is  huge coincidence that we all have the same hardware faults since iOS 8 upgrade , she kept repeating do you want to pay £200 for an out of warranty service , I replied I want iOS 7 back or a new iPad she kept repeating the same thing,

     

    From this I deduce that because the diagnostic report won't be issued and that she wouldn't confirm verbally that it was no software faults is basically admitting there is a fault in the software and apples stand point is to not  deny as it would be illegal to do so knowingly .

    She said a good will guest use of tech support out of warranty was enough , I replied that a simple message of erase your iPad and reinstall from backup was all they did, to a non tech person your staff would have babbled them but as I'm not I seen for what it is , and that's diversion tactics from the real fact of unsatisfactory product that isn't fit for purpose and it damages thousands of owners devices,

     

    I don't want a reply from Miss M. as her attitude to me was smug and if you listen to the recording at times she was giggling which I find extremely disgusting and insulting.

    Sounds like you really gave her a hard time.  She should have hung up on you.

     

    <Personal Information Edited By Host>

  • by Csound1,

    Csound1 Csound1 Mar 29, 2015 3:34 PM in response to Quite Scary
    Level 9 (51,306 points)
    Desktops
    Mar 29, 2015 3:34 PM in response to Quite Scary

    What recording, all I see is what you wrote.

  • by Quite Scary,

    Quite Scary Quite Scary Mar 29, 2015 3:35 PM in response to Chicochops
    Level 1 (0 points)
    Mar 29, 2015 3:35 PM in response to Chicochops

    MY POST ARE BEING REMOVED WITHOUT MY CONSENT , BASICALLY IVE RATGLED A CAGE AND APPLE ARE AFRAID OF WHAT IM SAYING SO OBVIOUSLY IM CORRCT

     

    ALSO IM A HE

    IM FROM WALES  

  • by Csound1,

    Csound1 Csound1 Mar 29, 2015 3:36 PM in response to Quite Scary
    Level 9 (51,306 points)
    Desktops
    Mar 29, 2015 3:36 PM in response to Quite Scary

    I Thought so.

  • by Quite Scary,

    Quite Scary Quite Scary Mar 29, 2015 3:37 PM in response to Csound1
    Level 1 (0 points)
    Mar 29, 2015 3:37 PM in response to Csound1

    TThus is a copy of the email I've sent head of Apple europe , they keep deleting the post , I've been in a battle with them for months

  • by Philly_Phan,

    Philly_Phan Philly_Phan Mar 29, 2015 3:37 PM in response to Quite Scary
    Level 6 (13,576 points)
    iPhone
    Mar 29, 2015 3:37 PM in response to Quite Scary

    NO.  YOU'RE CONSTANTLY VIOLATING THE TOU.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Mar 29, 2015 3:38 PM in response to Quite Scary
    Level 6 (13,576 points)
    iPhone
    Mar 29, 2015 3:38 PM in response to Quite Scary

    Quite Scary wrote:

     

    TThus is a copy of the email I've sent head of Apple europe , they keep deleting the post , I've been in a battle with them for months

    WE DON'T CARE.  WE'RE IPAD OWNERS.

  • by Csound1,

    Csound1 Csound1 Mar 29, 2015 3:39 PM in response to Quite Scary
    Level 9 (51,306 points)
    Desktops
    Mar 29, 2015 3:39 PM in response to Quite Scary

    Quite Scary wrote:

     

    TThus is a copy of the email I've sent head of Apple europe , they keep deleting the post , I've been in a battle with them for months

    Indeed

  • by Quite Scary,

    Quite Scary Quite Scary Mar 29, 2015 3:41 PM in response to Philly_Phan
    Level 1 (0 points)
    Mar 29, 2015 3:41 PM in response to Philly_Phan

    II'm talking about an iPad issue ?

    also tou IM not lying ,or fabricating I have emails from Apple so it's all verified ?

  • by gail from maine,

    gail from maine gail from maine Mar 29, 2015 3:42 PM in response to Quite Scary
    Level 7 (26,911 points)
    iCloud
    Mar 29, 2015 3:42 PM in response to Quite Scary

    You don't need to provide consent for a post that violates the TOU to be removed. This is not a social media site. It is a user to user technical support forum. If you don't have a legitimate question or do not have anything to offer other than a rant, your post is in violation, can be reported, and can be removed. Read the TOU if you want to participate in this forum. Realize that we are just users like you and we are not interested in your opinion of Apple.

     

    GB

  • by Philly_Phan,

    Philly_Phan Philly_Phan Mar 29, 2015 3:43 PM in response to Quite Scary
    Level 6 (13,576 points)
    iPhone
    Mar 29, 2015 3:43 PM in response to Quite Scary

    I don't care.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Mar 29, 2015 3:43 PM in response to Quite Scary
    Level 9 (59,566 points)
    iPhone
    Mar 29, 2015 3:43 PM in response to Quite Scary

    Quite Scary wrote:

     

    MY POST ARE BEING REMOVED WITHOUT MY CONSENT , BASICALLY IVE RATGLED A CAGE AND APPLE ARE AFRAID OF WHAT IM SAYING SO OBVIOUSLY IM CORRCT

    No, you gave your consent to have Apple remove whatever posts of yours they wish to when you agreed to the Terms of Use when you registered for this forum.

  • by babowa,

    babowa babowa Mar 29, 2015 3:45 PM in response to Quite Scary
    Level 7 (32,249 points)
    iPad
    Mar 29, 2015 3:45 PM in response to Quite Scary

    MY POST ARE BEING REMOVED WITHOUT MY CONSENT, BASICALLY IVE RATGLED A CAGE

     

    Not really. You are simply violating the terms;  please read this (shouting does not help):

     

    https://discussions.apple.com/docs/DOC-5952

     

    Your posts can be removed without your consent. You do not own these forums or website. Apple does. You grant Apple the right to your posts by contributing here. You agreed to the terms by contributing here. And, they can remove any post for any reason (read the terms I linked to).

  • by Quite Scary,

    Quite Scary Quite Scary Mar 29, 2015 3:47 PM in response to gail from maine
    Level 1 (0 points)
    Mar 29, 2015 3:47 PM in response to gail from maine

    OOpinion isn't the case , I'm pointing out that the fact that there are so many users trying to solve this problem and yet nobody offers a solution including Apple and after myself attempting to solve my own issues with the iPad im attempting to inform others that chasing your arse on here turning off transitions etc doesnt solve the faults , and yet Apple don't offer a solution of accept an ounce of service then it leads others to also believe an unsatisfactory outcome to their delemer , as to point you dislike of what I say then basically don't read it your not being forced to  

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