Q: The IOS 8.0.2 "upgrade" has ruined my iPad 2 and iPad Air. Will Apple be implementing a fix to the problems- it is the most ridiculous upgrade ever!

I know, how dare people have the temerity to complain about an "update" that has rendered their expensive devices next to useless only then to be spoken down to in condescending manner by those who think they know better.  

If they were ... indeed ... rendered useless by Apple's update -- then these users in this forum who are reporting success with their initial problems would not be able to run their iPads on iOS 8.0.2. BUT ... the fact of the matter is that they ARE running iOS 8.0.2 functionally and successfully after having those initial problems.

Just that fact ... alone ... of them successfully running iOS 8.0.2 now, after having those initial problems here, proves conclusively that it's not Apple's iOS 8.0.2 that was causing their initial problems!

SChrodinger56: Well said.

Star Traveler wrote:

 

Just that fact ... alone ... of them successfully running iOS 8.0.2 now, after having those initial problems here, proves conclusively that it's not Apple's iOS 8.0.2 that was causing their initial problems!

They do say that  if you repeat something ad nauseum then you come to believe it, despite the antithesis being the case. ☺

The thing I like about these machines - like iPhone or iPad or iPod (along with computers, too) is that you know that the same identical machines with the same operating software will ALL work the exact same way. You can count on it.

These machines are not like people who can have personality and infinite variations ... as these machines are exactly predictable, all working the exact same way ... when all components are the same.

SO, in this case, we've got identical machines with identical software, so you can count on them running the exact same way.

When "some" don't ... then we know we have a "variation" in there ... like a corrupt file or a particular hardware failure. You eliminate the corrupt file or fix the hardware failure ... and you've got a machine that works exactly like all the rest of the majority of machines.

Schrodinger56 wrote:

 

I know, how dare people have the temerity to complain about an "update" that has rendered their expensive devices next to useless only then to be spoken down to in condescending manner by those who think they know better. 

This is a technical support forum, not a complaint forum. If you truly believe the problem can only be solved by Apple and another update, there's not much point in your being here. After all, Apple certainly isn't paying attention to this thread. Submit your feedback directly to Apple using the appropriate link on the Feedback page:

http://www.apple.com/feedback

Meanwhile, stop berating someone who in is genuinely (and successfully) trying to help people.

Meg St._Clair wrote:

 

 

 

Meanwhile, stop berating someone who in is genuinely (and successfully) trying to help people.

Oh well 3 cheers for your mate eh Meg. 

And stop with the threats,  it doesn't do anything to enhance the Apple devotee image.

"Star Traveler wrote:

Just that fact ... alone ... of them successfully running iOS 8.0.2 now, after having those initial problems here, proves conclusively that it's not Apple's iOS 8.0.2 that was causing their initial problems!"

Unfortunately for you, Star Traveler, it does NOT prove anything conclusively. Regarding the individuals who report such improvements, it could be that (a) their use of their iPad is extremely limited compared to many of us who have a substantial number of apps; (b), they may not yet have used their reset and restored iPad enough to again encounter problem conditions; or (c), as Schrodinger56 points out, some may have been brow-beaten and cowed into saying things are better when they're not.

Many of us who are experiencing these problems are very experienced and competent IT professionals. We like Apple products, we use them in support of our professional functions, and all we want is that those products continue to work with a minimum of disruptive glitches. In my case, I'm thoroughly familiar with tracking down system problems and am capable of following all recommended procedures, and having done so multiple times, I can state unequivocally that they do NOT resolve all problems.

Your past history of helping users is commendable. Don't ruin your credibility with competent professionals by implying that iOS 8 is just fine. It's not. I and many others await an official fix.

virtualgeo wrote:

 

Unfortunately for you, Star Traveler, it does NOT prove anything conclusively.

 

When an iPad 2 user is running iOS 8.0.2 and has a problem that he is trying to get solved, he may initially think that it's the recent upgrade causing that problem. And while going through various solutions he finds one that solves the problem and now he is running his iPad 2 in a functional and perfectly fine fashion, without that problem being there (and while still running iOS 8.0.2) ... he can says absolutely without doubt that it was NOT iOS 8.0.2 causing the problem ... because it is no longer there. "That" is absolute proof, without doubt.

 

Regarding the individuals who report such improvements, it could be that (a) their use of their iPad is extremely limited compared to many of us who have a substantial number of apps; (b), they may not yet have used their reset and restored iPad enough to again encounter problem conditions; or (c), as Schrodinger56 points out, some may have been brow-beaten and cowed into saying things are better when they're not.

 

 

You'll see in many of my instructions (but not all of them) ... I do say to set their iPad 2 back to a factory default condition and do not restore their own backup just yet. Then in that factory fresh state, they run the iPad through its paces to see if everything is running fine in that state. And "if" they find something, they can take that machine in a factory fresh state, back to Apple and show them what a machine that is factory fresh does with iOS 8.0.2 - just like the iPad 2's that Apple is selling right now on their online web store. If a particular problem shows up in "that state" then either you have a hardware failute of some kind or it's something that is related to iOS 8.0.2. Apple can do a quick check for a hardware failure and eliminate that as a cause.

If there is no problem at that stage, then one can restore their data and see if something pops up at that time. If it does, then it will be related to what you loaded back on and you'll have to hunt for it at that stage. It's already been reported by a user here that Apple identified a "bad app" that was not updated for the new system and it was causing severe problems. He eliminated the app and the problem was solved! It would be "that kind of stuff" that you would be looking for at that stage.

But, if you've gotten all the way down to this stage, you already know the problem is not iOS 8.0.2.

That's how you do it.

Dnot feed the Troll.  

Pete

"Guilty" ... LOL ...

SAme here. Ipad 2 and Iphone 4s. Both are slow and crash on a regular basis. Both worked fine in ios 7. I have tried all the so called fixes To no avail. I want my ios 7 back. Thank goodness I did not update our other 2 ipones and ipad. Apple may loose a customer over this. Right now I hate Apple. Arrogance has finnaly distroyed the company.

Do the following ... reset to factory default condition and do not restore your data just yet. See how it performs "clean" and "off the factory floor" so to speak. Hopefully it's okay at that stage, but if not, then take it to the Genius Bar to eliminate any possible hardware issue. After that is eliminated, then show the "Genius" exactly what it's doing wrong in that condition of being "straight off the factory floor". At that point I would expect you'll get some resolution to the matter ...

Use iTunes to Restore your iOS Device to Factory Settings

http://support.apple.com/kb/ht1414

Apple Retail Store - Genius Bar

http://www.apple.com/retail/geniusbar/

After I upgraded my iPad it closes, doesn't respond to a touch screen, sluggish & the list goes on & on.  I'm very disappointed to say the least!  This week I'll go to the Genius Bar at our local Apple Store & see if they can help me. 

I throughly agree, as my iPad has been almost totally useless since I upgrade iPad 2 to iOS 8.00, 8.01 and i8.02.