Q: Apple ID issues

Hello tbednarczyk34,

Thanks for the question. After reviewing your post, it sounds like the device has been used with another Apple ID and you are trying to use a different Apple ID. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.

iTunes Store: Associating a device or computer to your Apple ID

Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days.

Thanks for using Apple Support Communities.

Have a nice day,

Mario