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All replies
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Helpful answers
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Nov 21, 2014 9:56 AM in response to Russell Mayby ThinkInsane,I used finder and could not even find that app. How did you accomplish this?
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Nov 21, 2014 3:31 PM in response to ThinkInsaneby franzemi,Yet I can not seem to find the app DisplayLink
sorry my English translation.
--
emiliano
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Jan 2, 2015 12:16 PM in response to franzemiby jimmy boyfromchesapeake,I don't play my iTunes movies very often on my Mac so I don't know how long the problem may have been in existence. However, my (our) issue is now occurring and I am receiving the error message,
"This movie can be played only on displays that support HDCP (High-bandwidth Digital Content Protection)."
I have tried every solution that I am able to on my Mac, unsuccessfully. Before I contact support I thought I would make a post to see if anyone has a newer or more novel solution I can try.
OS X Yosemite
Version 10.10.1
iMac (21.5-inch, Late 2012)
3.1 GHz Intel Core i7
16 GB 1600 MHz DDR3
NVIDIA GeForce GT 650M 512 MB
Regardez,
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Jan 6, 2015 3:04 PM in response to Greg Smith7by Sam Stand,Help, please!
Where in finder can I find those plugins? I'll try just to erase it since I don't need it anymore.
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Jan 13, 2015 6:28 AM in response to Sam Standby jimmy boyfromchesapeake,After several sessions with Apple Support we isolated the problem. I use the Microsoft Remote Desktop to communicate with a Windows run laptop in my home office from my Macs. The program is not downloaded from Apple apps (The only one for Mac to Win comms *****.) but from Microsoft's Support site. The fapp could have become corrupted but, more likely, had been superseded by an update but I do not believe I would have received a notice from Microsoft.
In either case, I deleted the app and two helper files in the Library and the movies finally were playable without an error on the Mac. Please note that we had previously trashed the app with no joy and succeeded only after we trashed it again but with the two files in the Library. I downloaded the app from Microsoft, performed a clean install and everything is working perfectly.
My suggestion is that if you have any app that shares another screen or monitor somewhere then you may wish to uninstall it and reinstall a clean copy.
This is, obviously, only a limited solution for this error.
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Jun 15, 2015 2:14 AM in response to jimmy boyfromchesapeakeby Robertcafe,I am having this same error: HDCP (High-bandwidth Digital Content Protection). This is on a brand new iMac with the 5k retina display. Movie played fine on it when first tried them out. now they won't play. I am not or ever connected to any external device, windows lap top or anything else. I am playing or trying to play back the movies or tv shows directly from iTunes on my iMac but get this error.
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Aug 11, 2015 9:34 AM in response to DW00by emilyharrison,I am having the same problem. have had macbook pro 2.8 Core i7 late 2015 13inch with Retina and as soon as I upgraded to the latest version of iTunes my brand new dell P2815Q has been giving me this error. It was working fine until the iTunes upgrade now can't see any of my HD content that I bought from Apple.
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Aug 31, 2015 10:24 PM in response to DW00by susanbr21,I have this same problem on my MacBook Air. Movies and TV shows I purchased FROM ITUNES will no longer play now that I have upgraded to Yosemite. I have been on the phone with Apple Support and a super tech of some kind and they have had me install and uninstall lots of things and NOTHING helps this problem. The message I receive - just like everyone else on this forum is:
This movie can be played only on displays that support HDCP (High-bandwidth Digital Content Protection).
There is some sort of fix that Apple needs to provide to rectify this issue. The Tech support person had me capture the message and all kinds of files and send them in - and I've been waiting for a week to hear back. Something. Anything. This has nothing to do with an external display. And I cannot find 'displaylink' on my computer. It is just myself and my MacBook Air. I might expect this from a Windows machine, but not my Air.
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Sep 29, 2015 6:30 AM in response to Russell Mayby schaudhri,It was the displaylink software for me as well. I found the displaylink uninstaller via spotlight, ran it, and magically everything began to stream again without the HDCP error.
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Oct 14, 2015 7:25 AM in response to DW00by o_meany,Hi. Had this problem to. Found that i had TeamViewer Assistant up an running in the background. After I quit the helper app everything worked out fine.
cheers
peter -
Oct 14, 2015 8:07 AM in response to DW00by ThinkInsane,Still having the same issues with no solution in site. Can't find any of the app/programs listed in this thread on my comp via Spotlight. Is there a list somewhere that has what Apple displays will not work with iTunes? It's sort of killing me purchasing any movies because there's no way I'm buying one if I can't watch it and I'm not buying two new monitors to watch a $15 movie.
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Nov 7, 2015 3:48 PM in response to DW00by paddyb2,Using Netflix I am getting the 'Check monitor is HDCP enabled ' error message with a new HP pavilion 22w monitor connected by cable to my MacBook Pro. HP do not supply any driver updates for this model to go with OSx El Capitan. In Netflix my playback preferences are set to 'auto' and there is no HTL5 option mentioned in other posts. How do I get to play movies then?
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Jan 9, 2016 5:28 PM in response to DW00by garygangster,Thanks for all these great posts! Wanted to rent a movie, but thought I'd google first... I'll wait for the DVD!
Apple's got a lot of issues to work out before I shell out the high dollar they demand for a movie. Make it easier to test for the common man!!
Most people just want to WATCH A MOVIE!!
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Feb 29, 2016 6:03 AM in response to ericsairby nwonogo,we are talking about playing movies in iTunes dude. what does safari have to do with it?
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Feb 29, 2016 6:13 AM in response to ThinkInsaneby nwonogo,agreed sir. i use Mac Mini and have a 19 inch lg screen
i can play 1080p movies on it and dvd movies on it and even 2k movies on it that are not fromitunes
how on earth can Apple actually block me from watching my own movies on my own mac mini?
i dont want a higher resolution screen because even with this 19 inch 1400 x 900 resolution screen text and toolbar menus are so tiny as well as mail app is also tiny texts
its a special 'stop everybody from being able to watch apple movies in anything except apple products' rubbish
and the makers of the movies do not put that in the movie code. its a nondhcp compliance prevention code. Im disgusted. i have 400 movies and about the same num ber of tv shows in my itunes on Mac Mini and cant watch hardly a single one of them
they also protect them from writing a copy of it to disk, which is actually allowed by the movie production companies for personal use.
im going back to buying dvd. I wont support this any longer until apple remove DRM and DHCP Non Compliance protocols from their m4v files.
Quotes from the web
"It is important to note that HDCP is currently not a standard used in PC monitors, and almost none of these displays have Component inputs. Although PC monitors are HDTV capable, HDCP encryption limits this type of use. If you use an HTPC and want to ensure dual use of your new flat panel display, look for HDCP compatibility.
How does it work?
A simple answer is that an HDCP session will result in the exchange of keys between the source and display device. The source device will query the display to make sure that the equipment is HDCP compliant before video is shown. Non-HDCP devices such as PC's and older model DVI products will work with any DVI compliant display, but the HDCP compliant boxes will show an image only on HDCP compliant display.
Other products affected by HDCP are scalers, switchers, and splitters (distribution amps). While these devices do no authentication for key exchange, they must be able to transmit the presence of HDCP if the video is handled (processed) in any way. Due to the two different formats of digital connections, occasional inability for proper communications may result in loss of interoperability. The newer format, HDMI was designed to be backwards compatible with DVI and in most instances, the two signal types are easily adaptable, but older devices may not always work well with in-line devices like scalers or switchers. These problems can sometimes be fixed in "firmware' although that is not always the case. Incompatibility is often displays on-screen as a snowy image or an error message."
How to Geeks say
"HTG Explains: How HDCP Breaks Your HDTV and How to Fix It
Unbeknownst to most consumers there’s an anti-piracy protocol built right into the HDMI cable standard. Not only does it have a poor track record when it comes to piracy prevention it outright breaks the viewing experience for many people. Read on as we explain how it works, why it breaks your TV, and how you can fix it.
HDCP: DRM for the HDMI Age
Digital Rights Management (DRM) protocols are protocols designed to protect content creators and distributors against piracy. Different companies and industries use different protocols, but the basic premise is the same. The DRM generally performs one of two tasks (or both) to prevent piracy: it locks purchases to the purchase makers and it locks content to authorized devices. When you buy an album on iTunes and you can only listen to it on devices authorized by your account, you’re experiencing DRM. When you buy an operating system or video game and they can only be installed on a single computer, you’re experiencing DRM."