HT201419: Get help with Mail on your iPhone, iPad, and iPod touch

Learn about Get help with Mail on your iPhone, iPad, and iPod touch

one2ski

Level 1 (0 points)

Q: unable to set up virgin email on my ipad

unable to set up virgin email on my ipad. it comes back with the message "this account may not be able to send or receive emails"

iPad

Posted on Oct 3, 2014 1:11 AM

I have this question too

Q: unable to set up virgin email on my ipad

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by lllaass,

lllaass Oct 3, 2014 1:30 AM in response to one2ski
Level 10 (190,702 points)

Apple Watch

Oct 3, 2014 1:30 AM in response to one2ski

Delete the Mail account from the iPad and try setting up again by:
http://help.virginmedia.com/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTIC LE_ID=2979&CURRENT_CMD=SEARCH&CONFIGURATION=1001&PARTITION_ID=1&USERTYPE=1&LANGU AGE=en&COUNTY=us&VM_CUSTOMER_TYPE=Cable

Can you access the mail account on another device?
Have you tried when connected to another network?

BTW, this is the iPod touch forum.
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