Level 2

376 points

iPhone 6 video recording without sound.

Hi, I have an iPhone 6 and I'm using the iPhone for more than 1 week, everything was fine until I decide to make a video, the video recording was fine but without THE AUDIO, so I tried to record a voice memo and everything well, all the calls well, dictation to siri well, but video without sound even if I made the video with snapchat still without SOUND !!!! i don't know if is a software problem or what, I have the Macbook Air, almost all the iphones, ipad and ipod and is the first time I'm dealing with a problem like this. I hope you can solve this...

Jorge Montaño Ugarte

iPhone 6, iOS 8

Posted on Oct 3, 2014 12:29 AM

Top-ranking reply

Kitty_Hobos

Level 1

4 points

Posted on Jan 13, 2017 6:41 AM

Hey everyone there is a fix only listed here once that worked for me but it is a little buried. Go into Settings-->Photos and Camera-->Record Video and then you will most likely have "1080p at 30fps" selected. All you have to do is click on "1080p at 60fps" and then "1080p at 30fps" again. This fixed all of my audio issues, including front and back facing cameras on both Snapchat and the built in camera software, and voice memos. Hope this works for you!

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92 replies

zrzaidi

Level 1

4 points

Jun 5, 2016 11:02 PM in response to JIMU89

Same issue :-(
Maybe update i phone will solve this issue !!

#Help_MrApple !!

zrzaidi

Level 1

4 points

Jun 5, 2016 11:03 PM in response to Gerdz_05

If this is tempered glass issue then.. then why you tube video maker produced sound after recording video

zrzaidi

Level 1

4 points

Jun 5, 2016 11:09 PM in response to zrzaidi

May be this is helpful for u guys :-) https://youtu.be/UTcIjtv1q2w

zrzaidi

Level 1

4 points

Jun 6, 2016 12:05 AM in response to helenduke93

Guys help me too.. ??
Anyone solve this ??

Afsard

Level 1

8 points

Jul 31, 2016 5:01 AM in response to PaulaldoNo9

HI did ur problem got resolve coz i m also having same issue

Aug 2, 2016 3:10 PM in response to Alfred DeRose

Thank you!!! Scores of google 'solutions' and yours was the right and easiest one!

Aug 2, 2016 3:12 PM in response to Alfred DeRose

Thank you!!! Scores of google 'solutions' and yours was the right and easiest one!

Hekfav16

Level 1

8 points

Sep 6, 2016 4:11 PM in response to JIMU89

Dude that was helpful !

Sep 12, 2016 9:46 AM in response to Alfred DeRose

THank you!!! U rock!!

Sep 18, 2016 6:56 PM in response to JIMU89

as simple as removing the plastic from the back of the phone, I feel really "smart" now. thanks Jim.

Liezelg

Level 1

4 points

Nov 4, 2016 11:05 PM in response to JIMU89

Jip, i removed plastic cover and all is workinh, thanks.

Enniz

Level 1

4 points

Nov 7, 2016 12:38 PM in response to JIMU89

Hello,

I have a lot of videos on my iPhone 6plusS and I cannot hear the sound when I play them whereas when I created the videos they had sound.

Dec 15, 2016 5:26 PM in response to Alfred DeRose

Heplful

Jan 1, 2017 12:17 PM in response to JIMU89

Recording video with front camera but no sound

Edward1$

Level 1

4 points

Jan 5, 2017 5:22 PM in response to JIMU89

When using video like YouTube I have picture but no audio. I have a iPhone 6.

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iPhone 6 video recording without sound.