Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 6 video recording without sound.

Hi, I have an iPhone 6 and I'm using the iPhone for more than 1 week, everything was fine until I decide to make a video, the video recording was fine but without THE AUDIO, so I tried to record a voice memo and everything well, all the calls well, dictation to siri well, but video without sound even if I made the video with snapchat still without SOUND !!!! i don't know if is a software problem or what, I have the Macbook Air, almost all the iphones, ipad and ipod and is the first time I'm dealing with a problem like this. I hope you can solve this...


Jorge Montaño Ugarte

iPhone 6, iOS 8

Posted on Oct 3, 2014 12:29 AM

Reply
Question marked as Best reply

Posted on Oct 3, 2014 12:36 AM

Video volume is separate from system volume. You may not be able to hear video sound even if all other sound is fine. Be sure that you do not have the mute button enabled and that volume is turned up when playing back video.

92 replies

Jan 13, 2017 6:41 AM in response to JIMU89

Hey everyone there is a fix only listed here once that worked for me but it is a little buried. Go into Settings-->Photos and Camera-->Record Video and then you will most likely have "1080p at 30fps" selected. All you have to do is click on "1080p at 60fps" and then "1080p at 30fps" again. This fixed all of my audio issues, including front and back facing cameras on both Snapchat and the built in camera software, and voice memos. Hope this works for you!

Apr 18, 2017 12:41 PM in response to JIMU89

I've just returned from a music festival with a bunch of videos only to find when I came home that none of the recorded sound, this is not the first time this has happened and not the only iPhone 6 that this has happened on for me. Tried everything thats commented on this forum and nothing seems to have worked. No problem with general sound on my phone and even now I have no problems with recording videos on my phone just happens at some random times. Help would be appreciated if anyone knows a fix.

Oct 3, 2014 1:14 AM in response to JIMU89

You can post a video to YouTube, but I don't think it's necessary. I believe you.


I found only one other recent post like yours and it has no responses: After iOS 8, no sound when playing video taken from the back camera..


Just curious if you have the same problem using the front and back camera when recording?


I don't think it's a universal issue so you might try another reset. Other than that, I think a restore would be the next step. Could be that your installation got flubbed.

iPhone 6 video recording without sound.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.