Cannot access content within iTunes that was purchased on my iPhone!

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Cannot access content within iTunes that was purchased on my iPhone!

When trying to access an album on my iTunes Library on my iMac that I have just purchased on my iPhone, I get the following error message...

This computer is already associated with an Apple ID.

You can download past purchases on this computer with just one Apple ID every 90 days. You cannot associate this computer with a different Apple ID for 79 days.

Apparently this required my Account resetting with Apple, but I do not know how to get this completed!

Message was edited by: duncanrist

iMac, OS X Mavericks (10.9.5)

Posted on Oct 3, 2014 5:50 AM

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Answer 1

Oct 3, 2014 6:43 AM in response to duncanrist

Do you have more than one AppleID, or was the computer used with a different AppleID with another user recently?

iTunes Store: Associating a device or computer to your Apple ID - http://support.apple.com/kb/HT4627 - In connection with, "When you turn on iTunes Match or Automatic Downloads, or when you download past purchases on an iOS device or computer, that device or computer becomes associated with your Apple ID." "Your Apple ID can have up to 10 devices and computers (combined) associated with it. Each computer must also be authorized using the same Apple ID. Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days." - Additional instructions for "Removing an associated device or computer from an Apple ID"

If somebody else used that computer with their AppleID in the past 90 days you cannot download past purchases from your account for 90 days. You can, however, transfer your purchases directly from the phone to the computer.

iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store

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