Software download interrupted

Hello Experts, I just got interrupted in the process of upgrading to iOS 8.0.2. In a total of 1.66GB download the process got interrupted at 1.4GB and when resuming the process starts from 0 again. Is there any way wherein I can resume this download? It is really frustrating to restart the process which involved huge time and cost as well. Can anyone truly help...

iPhone 4S, iOS 8

Posted on Oct 3, 2014 10:16 AM

Reply
7 replies

Oct 24, 2014 10:01 PM in response to gail from maine

Hello Gail,


I did the download through itunes only, but the process got interrupted since the internet connection was reset. Usually in any other downloads if something of this sort happens, the process continues from where it stopped when restarted. But this does not happen with itunes. This is really cumbersome to loose such a high amount of data going waste. Multiple times I am facing this problem. Off-course the internet connection is an issue since it resets in between. But the download should keep a cache. It is not something new...


Is there any way to recover the partial download.


Regards,

PT

Nov 9, 2016 6:18 PM in response to jibanez

Not sure what it is you are referring to. A browser is just that - a browser. If a download is interrupted mid-way, a browser has no way to retrieve the portion of the download that has not been downloaded yet. So, again, I have never downloaded anything that will pick up a download where it left off if it is interrupted. The control of that would be with the application that was downloading, not the browser, and most of them will not start up mid-way. How does it know exactly at which point the downloaded information stopped getting to you in a situation that is not controlled by anything except an internet connection?


Downloaded Media will oftentimes be able to be restarted if interrupted mid-download. And iOS will not.


GB

Nov 9, 2016 6:22 PM in response to gail from maine

To be more clear: ftp supports resuming downloads. For instance, if you have to download 2 Gb of data, and the connection breaks after downloading 512 Mb, the ftp client knows how much data it already downloads, and it can resume the download from where it left before, this is, not downloading again the 512 Mb of data that it already has, but only the 1.5 Gb that is left to download. With iTunes, I'm trying to download an iPhone update (2.2Gb of data), the connection gets interrupted after downloading 1 Gb, and I have to download the 2.2Gb of data from the beginning, instead of just downloading the 1.1 Gb that is missing. Not sure if I'm clear enough now...


Regards,

-Javier

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Software download interrupted

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.