Aeon303

Level 1 (4 points)

iPhone

Q: Transfer from iPhone 5 to 6 Plus, iCloud Backup wont finish

i'm transfering my icloud Data from my iPhone 5 to iPhone 6 Plus.

it seems that it dint want to finish the iCloud Backup.

And because of that i cannot update from 8.0.0 to 8.0.2

any solutions?

iPhone 6 Plus, iOS 8

Posted on Oct 3, 2014 10:09 AM

I have this question too

Q: Transfer from iPhone 5 to 6 Plus, iCloud Backup wont finish

All replies

Helpful answers

by Allen A,

Allen A Oct 6, 2014 8:39 AM in response to Aeon303
Community Specialists

Oct 6, 2014 8:39 AM in response to Aeon303

Hello Aeon303,

The articles linked below provide a number of troubleshooting steps that can help both with backing up and restoring from iCloud.

Get help creating an iCloud backup
http://support.apple.com/kb/TS3992

If you need help restoring an iCloud backup
http://support.apple.com/kb/TS4036

Additionally, the next article can assist with getting your iPhone successfully updated to iOS 8.0.2.

If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT1808

Cheers,
Allen
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