drivenmonkey
Level 1 (0 points)

Q: Cannot Stop Pop Ups

From what I can read in the forums I have been hit with a malware/adware program. Can't seem to find it to delete it.

I do not have any extensions and have tried deleting all my cookies.

Anyone else have any suggestions?

 

Thanks for any and all help!

MacBook Pro, OS X Mavericks (10.9.5)

Posted on Oct 3, 2014 12:55 PM

Close
drivenmonkey

Q: Cannot Stop Pop Ups

  • All replies
  • Helpful answers

  • by Niel,

    Niel Niel Oct 3, 2014 12:56 PM in response to drivenmonkey
    Level 10 (314,476 points)
    Mac OS X
    Oct 3, 2014 12:56 PM in response to drivenmonkey

    Click here and run Adware Medic.

     

    (114093)

  • by drivenmonkey,

    drivenmonkey drivenmonkey Oct 3, 2014 1:01 PM in response to Niel
    Level 1 (0 points)
    Oct 3, 2014 1:01 PM in response to Niel

    Thanks, Neil.

     

    I have read on forums not to use Adware medic type programs. I am supposed to go through and manually delete certain programs? Do you know anything about that? I have run a test on terminal and got some results. Would you like to see them?

  • by Niel,

    Niel Niel Oct 3, 2014 1:02 PM in response to drivenmonkey
    Level 10 (314,476 points)
    Mac OS X
    Oct 3, 2014 1:02 PM in response to drivenmonkey

    That specific tool was created by a longtime contributor to these boards and is safe to use.

     

    (114095)

  • by drivenmonkey,

    drivenmonkey drivenmonkey Oct 3, 2014 1:05 PM in response to Niel
    Level 1 (0 points)
    Oct 3, 2014 1:05 PM in response to Niel

    Linc Davis (to ervinfrombarcelona) 27 minutes ago (Show less)

     

    There is no need to download anything to solve this problem.

     

     

     

    In response to a similar question. No offence, Neil. I am sure it works great! Just would rather fix organically.

  • by Linc Davis,

    Linc Davis Linc Davis Oct 3, 2014 2:57 PM in response to drivenmonkey
    Level 10 (208,037 points)
    Applications
    Oct 3, 2014 2:57 PM in response to drivenmonkey

    You're right to be cautious about running unknown software on the advice of a stranger.

    Please post a screenshot that shows what you mean. Be careful not to include any private information.

    Start a reply to this message. Drag the image file into the editing window to upload it. You can also include text in the reply.

  • by thomas_r.,

    thomas_r. thomas_r. Oct 4, 2014 9:59 AM in response to drivenmonkey
    Level 7 (30,944 points)
    Mac OS X
    Oct 4, 2014 9:59 AM in response to drivenmonkey

    drivenmonkey wrote:


    In response to a similar question. No offence, Neil. I am sure it works great! Just would rather fix organically.

     

    It's good that you're exercising skepticism at this point. Thinking about everything you download is always a good thing.

     

    If you don't want to run a program like AdwareMedic, use the manual instructions in my Adware Removal Guide instead. These are kept in sync with what AdwareMedic removes. The instructions for some items are too difficult for some people to follow, which is why I created AdwareMedic, but if you feel confident that you can follow them properly, then you have no need for such an app.

     

    (Fair disclosure: I may receive compensation from links to my site and software, in the form of buttons allowing for donations. Donations are not required to use my site or software.)