Cannot access Anquet Maps since latest up-date

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Level 1

4 points

Cannot access Anquet Maps since latest up-date

Have been running Anquet Maps on Mac for a number of years and up until OS Maverick 10.9.4 was able to access and run software, since installing 10.9.5 I can no longer open the application. Now have several hundred pounds worth of OS maps with routes I have planned or done which I can currently no longer access. Anyone had the same problem, either with Anquets or other applications, and if so, any success in solving this?

MacBook Pro (13-inch Late 2011), OS X Mavericks (10.9.5)

Posted on Oct 4, 2014 3:18 PM

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Answer 1

Eric Root

Level 10

685,251 points

Oct 5, 2014 1:45 PM in response to SRTrog29

Have you checked the developer's web site for an update?

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Answer 2

fineleaf

Level 1

0 points

Oct 8, 2014 4:22 PM in response to SRTrog29

Exactly the same problem.

I couldn't find anything relevant on the Anquet website - have emailed their support and will see what they say.

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Answer 3

SRTrog29 Author

Level 1

4 points

Oct 9, 2014 2:02 AM in response to fineleaf

Have tried various options, like downloading 10.9.4 to try to re-install - was not allowed (if I was a computer Geek I'd probably have known that was not an option), so I considered the possibility was that the up-date instal was not correct, so went looking for 10.9.5 download, found it on OS X Mavericks 10.9.5 Update (Combo), downloaded, installed (no problem!) and Anquet opens up and functions as it did before. As the original up-date was done via auto up-dates, I cannot be certain, but I'm guessing it wasn't "Combo", whatever that indicates. All I can suggest is try it - can't damage what isn't working! So far everything else working correctly - hope that isn't going to be another "curse of the commentator" or "spoke too soon"!

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Answer 4

SRTrog29 Author

Level 1

4 points

Oct 9, 2014 2:04 AM in response to Eric Root

Not an option, they have stopped support for old system while they try out a beta version for Mac - currently no functionality for using routes on maps. Thanks.

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