cece@no6
Level 1 (0 points)

Q: Why will my Mac not recognise my Canon wireless printer?

My iMac OSX 10.9.5 cannot detect my Canon MG6450 wireless printer, although I have downloaded the printer driver - successfully, I'm told.  The printer is connected to the the router and internet.  Any ideas, anyone?

iMac, OS X Mavericks (10.9.5)

Posted on Oct 4, 2014 2:44 PM

by Eric Root,Apple recommended
Eric Root Eric Root
Level 9 (70,250 points)
iTunes
A:

If you haven't done so already, try resetting the printing system.

OS X Mavericks: Reset the printing system  also Yosemite


Posted on Oct 15, 2015 8:56 AM

Close
cece@no6

Q: Why will my Mac not recognise my Canon wireless printer?

  • All replies
  • Helpful answers

Previous Page 2

  • by Painting2015,

    Painting2015 Painting2015 Nov 20, 2015 12:52 AM in response to Eric Root
    Level 1 (0 points)
    Nov 20, 2015 12:52 AM in response to Eric Root

    It has been solved! We took both the printer and our MAC to the seller, who was able to connect it in no time. When we got back home, again it wouldn't work! We couldn't find the printer's IP address because the router didn't provide an IP address (something with IPV4 and IPV6, I was told). We got a new router, but that one urned out to be faulty as it was not allowing any wifi settings - not even for our MAC (yes, it was Friday 13th ), so with the third router, we plugged it in, entered the right settings with the help desk assistant of our provider and IT WORKED! It took us only 4 months to figure out what was to blame I hope this info is useful for everyone and thank you again for your time and effort. Have a nice weekend!

Previous Page 2