bebegordito

Q: My ipod touch can not take pano pictures

I cannot take pano pictures with my ipod touch,when I touch the option for pano it appears a blurried screen.I dont know what to do,it is a new device (2 weeks new)

iPod touch

Posted on Oct 4, 2014 4:41 PM

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Q: My ipod touch can not take pano pictures

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  • by alex_h1,

    alex_h1 alex_h1 Oct 7, 2014 8:04 AM in response to bebegordito
    Community Specialists
    Oct 7, 2014 8:04 AM in response to bebegordito

    Hello bebegordito,

     

    Thanks for using Apple Support Communities.

     

    From your post I see that you are having issues with the camera on your iPod touch.  In order to troubleshoot the issue I'd like you to please follow the steps below.

     

    Camera isn't functioning or has undesired image quality

    1. If the screen shows a closed lens or black image, force quit the Camera app.
    2. If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
    3. Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
    4. Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
    5. Try turning iPhone off and then back on.
    6. Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
    7. Try to remain steady while focusing:
      • Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
        Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
      • Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
        Note: Video-recording features are not available on original iPhone or iPhone 3G.
    8. If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.

     

    iPhone: Hardware troubleshooting

     

    Take care,

    Alex H.

  • by lllaass,

    lllaass lllaass Oct 7, 2014 8:06 AM in response to bebegordito
    Level 10 (190,876 points)
    Apple Watch
    Oct 7, 2014 8:06 AM in response to bebegordito

    If that is not successful

    - Reset the iOS device. Nothing will be lost      

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings                            

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                               

    iOS: Back up and restore your iOS device with iCloud or iTunes

    - Restore to factory settings/new iOS device.                       

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar                                                              

    Try:                                               

    - iOS: Not responding or does not turn on           

    - Also try DFU mode after try recovery mode

    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

    - Try another cable              

    - Try on another computer                                                       

    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

    Apple Retail Store - Genius Bar