Michael DiGiorgio

Q: Powermac G5 Suddenly shuts down during use

My mac started doing this a few days ago, and it's starting to worry me. While using my mac, the screen goes black and the computer automatically restarts? It even did what sounded like a PRAM reset once and chimed 3 times?

I'm taking a wild guess, and hoping it's somethink like a battery replacement? I've never done this, and it's a 2006 computer.

Anyone have any ideas?

2x2.66GHz Dual-Core Intel Xeon, Mac OS X (10.6.6)

Posted on Oct 5, 2014 10:23 AM

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Q: Powermac G5 Suddenly shuts down during use

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  • by lllaass,

    lllaass lllaass Oct 5, 2014 10:28 AM in response to Michael DiGiorgio
    Level 10 (189,522 points)
    Desktops
    Oct 5, 2014 10:28 AM in response to Michael DiGiorgio

    What computer do you have?

    The subject says PowerMac G5 but your profile says a Mac Pro (Intel processor)

  • by Drew Reece,

    Drew Reece Drew Reece Oct 5, 2014 10:49 AM in response to Michael DiGiorgio
    Level 5 (7,694 points)
    Notebooks
    Oct 5, 2014 10:49 AM in response to Michael DiGiorgio

    2006 was on the end of the switchover IIRC, it's possible you have a G5 or an Intel Mac, Apple System Profiler will tell you the model number or use Mactracker to see the model info. mactracker.ca

    Mactracker also links to the support documents per model, so follow that links & there will be an explanation of how to replace the PRAM battery (assuming it is user serviceable part).

     

    I don't think a failing PRAM battery would cause this issue, so you will want to look at logs around the time of the last force shutdown. There may be a panic log. Look in Console (/Applications/Utilities) for logs. Start recording the date & time of these failures, finding the appropriate log messages is a major part of the job.

     

    It may also be worth running Apple Hardware Test if you have the original (grey) install disks, or you can download the AHT.iso & burn to a CD.

    When you have the correct model info look at the list of AHT iso's & grab the correct one…

    https://github.com/upekkha/AppleHardwareTest

    Using Apple Hardware Test

    An additional RAM tester tool -> http://www.kelleycomputing.net/rember/

     

    Some other things to consider

    OS X Mavericks: Reset your computer’s PRAM

    Intel-based Macs: Resetting the System Management Controller (SMC)

    OS X: About kernel panics

     

    I'd also try booting in safe mode to see if it dies - bear in mind many things will not work in safe mode the OS has disabled many non-essential extensions so graphics may be 'laggy' etc. Test as much as you can, (it could also be temperature related so test when the Mac is hot & cold).

     

    I'd also make an external installation to test booting from. If that disk is 100% OK you can consider the internal disk(s) as part of the issue - verify & repair the HD. Back them up beforehand !

  • by Michael DiGiorgio,

    Michael DiGiorgio Michael DiGiorgio Oct 5, 2014 12:50 PM in response to Drew Reece
    Level 1 (9 points)
    Desktops
    Oct 5, 2014 12:50 PM in response to Drew Reece

    It's a MacPro1,1 and I'm running Snow Leopard.

    Thanks for the update.

    I might change the battery anyway, just to see if that helps. I also used Disk Utilities and verified and repaired Disk Permissions.

    I'll try PRAM next.

    I'll see if I can follow the instructions you guys laid out, I'm kind of a beginner.

  • by lllaass,

    lllaass lllaass Oct 5, 2014 1:04 PM in response to Michael DiGiorgio
    Level 10 (189,522 points)
    Desktops
    Oct 5, 2014 1:04 PM in response to Michael DiGiorgio

    After the problem occurs, restart and then open the Console app and look for log entries corresponding to the time of the problem and post them here.

  • by Michael DiGiorgio,

    Michael DiGiorgio Michael DiGiorgio Oct 6, 2014 3:47 PM in response to Michael DiGiorgio
    Level 1 (9 points)
    Desktops
    Oct 6, 2014 3:47 PM in response to Michael DiGiorgio

    My computer shut down again and went to sleep this time. I woke it up and took a snapshot of the Console log, hope I got the right section for the problem.

    Crash Report.jpg