-
All replies
-
Helpful answers
-
Oct 7, 2014 12:40 PM in response to RachelRandyby jeremy_v,Hi RachelRandy,
Thanks for visiting Apple Support Communities.
It sounds like iTunes is not able to locate the music files on your computer. The first step in this case is to find out whether the songs have been moved, removed, or iTunes just can't see them.
I recommend using the tips in this article first:
iTunes: Finding lost media and downloads
If it turns out that the music files are not on your computer, see this article for instructions on downloading past purchases:
Thank you for contributing to Apple Support Communities.
Best Regards,
Jeremy
