multika666
Level 1 (0 points)

Q: iphone running in iOS8 Mail screen not rotating to landscape

my iphone 5s now running on iOS8 and I noticed that my Mail screen not rotating to landscape mode.

 

The lock screen button on short cuts screen is not active. And I also tried to shut down application and restart is, but it doesn't help. I tried to restart phone, but it didn't help either.

 

Any help will be appreciated!!!

iPhone 5s, iOS 8

Posted on Oct 6, 2014 3:12 AM

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multika666

Q: iphone running in iOS8 Mail screen not rotating to landscape

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  • Helpful answers

  • by alex_h1,

    alex_h1 alex_h1 Oct 8, 2014 7:10 AM in response to multika666
    Community Specialists
    Oct 8, 2014 7:10 AM in response to multika666

    Hello multika666,

     

    Thanks for using Apple Support Communities.

     

    From your post I see that your iPhone's screen will not rotate to landscape.  I'd like you to please follow the steps below to resolve this issue.

     

    1. Verify that screen rotation lock is off. If you see this symbol in the status bar, rotation lock is on:  Follow the steps below to turn off screen rotation lock.
      • Swipe up along the bottom of the screen to display Control Center (you can do this from any screen, including the Lock screen).
      • Tap the Screen Rotation Lock button.
      • If the button was highlighted, the button will appear dimmed after tapping it.
    2. Not all iOS apps are designed to rotate. Some may use only portrait or landscape mode, or switch depending on the content. To test screen rotation, open the Calculator app that comes with your device. If the screen does not rotate as expected while using the calculator app, continue troubleshooting.
    3. If the issue persists, restart your iOS device.
    4. If the screen remains locked, back up and restore your device.
    5. If the display orientation still will not change when rotating your device, follow these troubleshooting steps.

     

    iOS: Screen does not rotate

     

    Take care,

    Alex H.

  • by markfromkessel-lo,

    markfromkessel-lo markfromkessel-lo Oct 12, 2014 5:56 AM in response to alex_h1
    Level 1 (0 points)
    Oct 12, 2014 5:56 AM in response to alex_h1

    Hi I have the opposite problem…. My iPhone 5S, with iOS 8.02
    is ALWAYS rotating in to landscape mode automatically (also in Safari browser).

     

     

    I believe this started after I had the iPhone in the car for
    2 hours connected to recharge but he was in the middle armrest slightly
    inclined (+/- 20°).

     

     

    Now when I open e-mail, the screen turns to landscape
    (screen turns clockwise 90°….) very annoying and I can’t seem to get this
    fixed.

     

     

    Only work around is: lock the portrait orientation ….  Anybody any clue or similar experience?