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User profile for user: F.hodgkiss
F.hodgkiss Author
User level: Level 1
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Wifi on iPad freeZing after update

wwifi keeps freezing after update.

iPad, iOS 8

Posted on Oct 6, 2014 7:13 AM

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User profile for user: Matt_M.
Matt_M.
User level: Community Operations

Posted on Oct 8, 2014 8:33 AM

Hey F.hodgkiss,



Thanks for the question. The following resource outlines the basic troubleshooting steps for Wi-Fi connectivity. I have also included the steps related to the symptoms you may be experiencing:


iOS: Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/TS1398


  1. Be sure you're in range of your Wi-Fi router (access point).
  2. Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your W-Fi setting is dimmed, follow these steps.
  3. Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
  4. Restart your iOS device.
  5. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
  6. Tap and Forget this Network.
  7. Try to connect to your desired Wi-Fi network.

    Note: You may need to enter your Wi-Fi password again if your network requires one.

  8. Turn your Wi-Fi router off and on. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
  9. Update your device to the latest version of software.
  10. Update your Wi-Fi router to the latest firmware. For AirPort Base Stations, install updates using the AirPort Utility.


[...]


Unable to access the Internet while connected to Wi-Fi


  1. If you're using a public or commercial network, you may need to log in or subscribe.
  2. Check to see if you have a self-assigned IP address:
    1. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap ( i ) .
    2. If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
  3. If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
    • If they do not, consult with your network administrator or ISP for further assistance.
    • If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
  4. previously connected Wi-Fi networks and passwords
  5. recently used Bluetooth accessories
  6. VPN and APN settings


Thanks,


Matt M.

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User profile for user: Matt_M.
Matt_M.
User level: Community Operations

Oct 8, 2014 8:33 AM in response to F.hodgkiss

Hey F.hodgkiss,



Thanks for the question. The following resource outlines the basic troubleshooting steps for Wi-Fi connectivity. I have also included the steps related to the symptoms you may be experiencing:


iOS: Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/TS1398


  1. Be sure you're in range of your Wi-Fi router (access point).
  2. Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your W-Fi setting is dimmed, follow these steps.
  3. Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
  4. Restart your iOS device.
  5. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
  6. Tap and Forget this Network.
  7. Try to connect to your desired Wi-Fi network.

    Note: You may need to enter your Wi-Fi password again if your network requires one.

  8. Turn your Wi-Fi router off and on. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
  9. Update your device to the latest version of software.
  10. Update your Wi-Fi router to the latest firmware. For AirPort Base Stations, install updates using the AirPort Utility.


[...]


Unable to access the Internet while connected to Wi-Fi


  1. If you're using a public or commercial network, you may need to log in or subscribe.
  2. Check to see if you have a self-assigned IP address:
    1. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap ( i ) .
    2. If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
  3. If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
    • If they do not, consult with your network administrator or ISP for further assistance.
    • If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
  4. previously connected Wi-Fi networks and passwords
  5. recently used Bluetooth accessories
  6. VPN and APN settings


Thanks,


Matt M.

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User profile for user: F.hodgkiss
F.hodgkiss Author
User level: Level 1
0 points

Oct 8, 2014 9:01 AM in response to Matt_M.

Thanks Matt M , I will give those a try . Although have done most of those fixes , except update the router . Sounds a bit scary , in not technical . Wifi does work perfectly fine for my phone and other devices , just not my iPad after the update . The thing I've found that works for me , is to switch off my iPad then back on again . Then most times , although not all I have connection . Obviously I don't want to keep having to do this .

THanka again a in for your reply . Fingers crossed


F. Hodgkiss

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Wifi on iPad freeZing after update

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