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All replies
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Helpful answers
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Oct 8, 2014 9:27 AM in response to dickmalonby sterling r,Howdy dickmalon,
If I understand the situation correctly, daily your iPad will lose connection to your cellular data but restarting it seems to fix it temporarily. I would recommend the other troubleshooting from the following article to help you resolve that. It is recommended to try each step one by one and then test it, so it may take a while depending on the issue, but I am confident that it will lead you to a resolution.
If you see No Service in the status bar of your iPhone or iPad
Follow these steps, testing after each.
- Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
- Restart your device.
- Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
- Check for a carrier-settings update: Connect to a Wi-Fi network, tap Settings > General > About, and install any available carrier-settings updates. If you can't connect to Wi-Fi, connect your device to a computer that has iTunes.
- Update your iPhone to the latest version of iOS.
- Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
- Contact your carrier to check for any network or account issues.
- Restore your iPhone.
Thank you for using Apple Support Communities.
Take care,
Sterling
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Oct 10, 2014 7:03 AM in response to sterling rby dickmalon,This did not help at all. It still loses cell service sometime every day. Usually after my wife uses it to watch CNN on-line or some other apps. This has to be a bug of some sort in IOS 8.0.2 because this has never happened until I updated the IOS.
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Oct 12, 2014 7:24 AM in response to dickmalonby sterling r,Thanks for the update.
In the last step of the troubleshooting, if you restored from a backup I would do it again, but this time restore it as a new device, rather than from a backup and then test it again.
If that still does not resolve the issue, I would like to thank you for using the Apple Support Community. Because of the issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
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Oct 12, 2014 2:07 PM in response to sterling rby dickmalon,Please look at the following thread. This is a major problem and not just for me. I have submitted a bug report.
https://discussions.apple.com/thread/6564080?start=45&tstart=0Dick Malon
<Personal Information Edited by Host>
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Oct 12, 2014 2:08 PM in response to dickmalonby dickmalon,This is a major problem with IOS 8.0.1. See https://discussions.apple.com/thread/6564080?start=45&tstart=0
I don't know what Apple did to us but more and more of us are outraged and what has happened. What the heck is going on at Apple?
I have submitted a bug report but there are many, many people having this problem.
