Crissa
Level 1 (17 points)
Mac OS X

Q: AppleTV not waking from Network Airplay prompt

Model MD199LL/A

Software 7.0 (6897.6)

 

Currently, the Apple TV no longer wakes from sleep with an AirPlay prompt.  I have to use the remote to wake it up before using AirPlay.

 

AirPlay also disappears from my mac's menu bar while the AppleTV is asleep.  It's often blinking off and on since the update.  When it's not on my menu, the AppleTV won't respond to AirPlay requests.

 

-Crissa

MacBook Air, OS X Mountain Lion (10.8.5), 11", mid 2013, i7 1.7, 8GB RAM

Posted on Oct 6, 2014 10:10 AM

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Crissa

Q: AppleTV not waking from Network Airplay prompt

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  • Helpful answers

  • by Winston Churchill,

    Winston Churchill Winston Churchill Oct 6, 2014 12:58 PM in response to Crissa
    Level 10 (104,506 points)
    Apple TV
    Oct 6, 2014 12:58 PM in response to Crissa

    Welcome to the Apple Community.

     

    A few others have experienced something similar and switched sleep to never to avoid this happening.

     

    However since this only occurs in a handful of cases it is most likely an incorrect setting or other network problem that has become apparent with the new software.

     

    The following article(s) may help you.

     

    Troubleshooting Wi-Fi networks and connections

    Recommended Wi-Fi settings

    Sources of Interference

    Wifi Diagnostic Software (for Mac users)

     

    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

  • by aidanhx,

    aidanhx aidanhx Mar 14, 2015 7:31 AM in response to Winston Churchill
    Level 1 (0 points)
    Mar 14, 2015 7:31 AM in response to Winston Churchill

    Hi Winston

     

    I have this problem but it only exists on Ethernet and on 3rd gen Apple TVs with v7 software.  When I first got the Apple TV late 2013 it was fine, and my two 2nd gen Apple TVs on software v6 are also fine on ethernet.  The hardware has been replaced twice by Apple but problem is the same.

     

    I only post to make the point that the articles you suggest won't help because it's fine with Wi-Fi.  The issue is over Ethernet.

     

    Reviewing other posts in this and other forums indicates the problem predates this thread by several months and it's about time Apple accepted and addressed their problem.