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Oct 8, 2014 10:18 AM in response to tate23amby bobby_d,Hello tate23am,
It sounds like you're experiencing WiFi issues, which can certainly be frustrating. After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning WiFi issues:
iOS: Troubleshooting Wi-Fi networks and connections
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Occasionally while using your iOS device, you may notice unexpected Wi-Fi behavior:
- Difficulty locating or connecting to a network
- Unexpected Wi-Fi signal strength or disconnects
- Inability to access the Internet
- Not automatically connecting to Wi-Fi when expected
Follow these steps to troubleshoot the above issues:
- Be sure you're in range of your Wi-Fi router (access point).
- Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
- Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
- Restart your iOS device.
- Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
- Tap
and Forget this Network. - Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one. - Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
- Update your device to the latest version of software.
- Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
Oct 16, 2014 5:59 AM in response to bobby_dby tate23am,I'm tired of being told to reset this stupid phone. I reset it every day and it still doesn't work!! I took it to the Tmobile store and the tech there saw it in front of him doing the same issues. THE WIFI DOES NOT WORK!! Im not an idiot. I cant do wifi and I cant download any large apps because it requires WIFI. please fix this crap or give my money back.
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Oct 16, 2014 6:13 AM in response to tate23amby bobby_d,Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources -