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Q: 2008 Mac Pro burner failure - report "Sense Key = MEDIUM ERROR - Sense Code = 0x73, 0x03"

Problem just arose - burners working days ago - NO major changes in Mac Pro --- Attempting to burn some DVDs (data only), using the latest version of Toast v12.0 & Dragon Burn, as soon as I tell either my internal or external unit to burn, it runs a few minutes then pops up dialog box - "Sense Key = MEDIUM ERROR - Sense Code = 0x73, 0x03". Blanks are new Memorex. I've restarted Mac Pro multiple times, still no burning possible. In dire need to restore capability. Most gracious thanks for ANY immediate assistance.

Mac Pro, Mac OS X (10.6.8), URGENT RESOLUTION NEEDED - Thanks

Posted on Oct 6, 2014 12:01 PM

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Q: 2008 Mac Pro burner failure - report "Sense Key = MEDIUM ERROR - Sense Code = 0x73, 0x03"

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  • by Malcolm J. Rayfield,

    Malcolm J. Rayfield Malcolm J. Rayfield Oct 6, 2014 2:17 PM in response to ed.pfi.at.apple.com
    Level 5 (7,928 points)
    Oct 6, 2014 2:17 PM in response to ed.pfi.at.apple.com

    Blanks are new Memorex.

     

    That's probably the problem.

     

    Try Verbatim DVD-R (or DVD+ R DL if you need more than 4.7 GBytes).

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Oct 6, 2014 2:37 PM in response to Malcolm J. Rayfield
    Level 9 (60,692 points)
    Desktops
    Oct 6, 2014 2:37 PM in response to Malcolm J. Rayfield

    There are several different incompatible media sold as writeable CDs. You MUST match the media to the abilities of your drive.

     

    I was flummoxed by buying 8x media when my drive was a 2x drive. I needed the other type, and there was nothing helpful in the diagnostics or the packaging that helped me understand that.

     

    EDIT: There is an interesting helpful feature buried in System Profiler ... (read the last two lines of the report):

     

    About this Mac > ( More Info ) > Report > Disc burning

     

    Screen Shot 2014-10-02 at 5.48.31 PM.png

  • by jdaulte,

    jdaulte jdaulte Sep 15, 2015 6:26 AM in response to ed.pfi.at.apple.com
    Level 1 (0 points)
    Sep 15, 2015 6:26 AM in response to ed.pfi.at.apple.com

    @Grant Bennet-Alder

    Yess.

    What you suggest here is the solution to all my problems had until today.

    Many, many thanks!


    JD


    (iMac + Apple USB Superdrive - MacPro 2013 + Apple USB Superdrive)