HT1386: Sync your iPhone, iPad and iPod with iTunes using USB

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Jaap Steenis
Level 1 (0 points)

Q: ITunes keeps complaining about too many devices registered to my account Max 5

I have 3 devices registered with my account/appleID and Itunes remains complaining about 5 devices coupled to my account.

Bad user experience, who is going to help me?

The message remains: You cannot Authorize more than 5 computers while my account overview tells me that there 3 devices registered????

 

Why is this made so difficult all ?????

Posted on Oct 6, 2014 2:30 PM

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Jaap Steenis

Q: ITunes keeps complaining about too many devices registered to my account Max 5

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  • by King_Penguin,

    King_Penguin King_Penguin Oct 7, 2014 12:50 AM in response to Jaap Steenis
    Level 10 (135,656 points)
    iTunes
    Oct 7, 2014 12:50 AM in response to Jaap Steenis

    The number of computers that your account is authorised on and the number of computers and/or devices associated to an account are different things.

     

    The 'manage devices' section of your account shows the computers and/or iOS devices that are associated to your account i.e. tied to it via iTunes Match, automatic downloads and/or redownloading past purchases : iTunes Store: Associating a device or computer to your Apple ID.

     

    For the computers that are authorised (iOS devices aren't authorised/deauthorised) then have you had other computers in the past and/or updated/reinstalled the OS on your current computer and not deauthorised them ? IniIndividual computers can only be deauthorised directly on them, but if you have 2 or more computers authorised then you can log into your account on your computer's iTunes via the Store > View Account menu option and 'deauthorise all' (which you can do once every 12 months) and you can then authorise/reauthorise the computers that you still have and need : http://support.apple.com/kb/HT1420


    There can be a maximum of 10 computers/devices associated to an account - but as a computer also has to be authorised (and there can be at most 5 computers authorised) for it to be able to associated, at most 5 of the 10 can be computers.