Why can't I delete videos off my iphone that got sync'd from my mac?

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Why can't I delete videos off my iphone that got sync'd from my mac?

Somehow my iphone grabbed a bunch of videos (about 30 mins worth) from my Mac. I cannot delete these photos from my iphone5. I select them and the blue trashcan turns grey. I have the same issue with any photos it has grabbed from my Mac.

I cannot sync the phone to my itunes anymore because there isn't enough space w/ these videos. I have deleted all the photos I can from my iphone, but the photos app is still taking up 7GB!

Please help this makes no sense to me.

Posted on Oct 7, 2014 9:11 AM

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Answer 1

Oct 7, 2014 9:15 AM in response to JRHarvey01

Hi JRHarvey,

The only way to remove photos and videos sync'd from your Mac is to "un-sync" them. Hook up the device to iTunes, click on the Photos tab, uncheck the videos you no longer want on the device, and sync.

Cheers,

GB

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Answer 2

Jan 30, 2016 2:52 PM in response to gail from maine

Hi, After i copied videos to my iPhone, i deleted them MAC. So when i sync (or try to unsync) i do not see the video that i want to delete off my iphone.

Its a big file and really need to get rid of it to make space for other pictures, music. Any suggestions?

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Answer 3

Oct 7, 2014 9:13 AM in response to JRHarvey01

You can't delete them directly from your iphone because they were synced to your phone via iTunes.

the only way to remove them is to unsync them using iTunes.

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Answer 4

Jan 30, 2016 4:45 PM in response to ashish2ranjan

Turn off the option to sync Photos and Videos off altogether and then sync. This will remove all photos and videos from the device. Then go back in and turn the sync back on, select the photos/videos you want, and sync again.

Cheers,

GB

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