utahwoman

Q: An old hotmail account which has been deactivated pops up when I use iCloud.  No password will open it.

Got an iPhone 6.  When attempting to use the Cloud to transfer photos a deactivated hotmail email pops up and asks for a password.  Microsoft support says no password will open this email account.  How do I get rid of this account and be able to use my current email address for the Cloud.

 

Thanks for any help you could provide

Posted on Oct 7, 2014 9:17 AM

Close

Q: An old hotmail account which has been deactivated pops up when I use iCloud.  No password will open it.

  • All replies
  • Helpful answers