iPhone 5c on 8.0.2 - Calendar "chord" won't stay

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Level 4

3,296 points

iPhone 5c on 8.0.2 - Calendar "chord" won't stay

On my iPhone 5c, running iOS 8.0.2, I was wondering why I never heard an alert when calendar items came due. Answer: the notification sound was set to "None". I changed it to the default, "Chord", but when I went back to the previous screen it was still "None". Any other sound stays selected, but Chord goes back to None every time. Chord is present - when you select it you do hear the sound - it just won't stay selected in Settings.

On my iPad Air, also running 8.0.2, the Calendar "Chord" entry works fine.

Strange...

iPhone 5c, iOS 8

Posted on Oct 7, 2014 12:29 PM

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Answer 1

Ingo2711

Level 9

70,155 points

Oct 7, 2014 12:38 PM in response to Doug Eldred

Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again?

A reset will clear some glitches, but you will not lose data by resetting.

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Answer 2

Doug Eldred Author

Level 4

3,296 points

Oct 7, 2014 12:41 PM in response to Ingo2711

For other reasons, I've reset it several times in the past several days, including today. Didn't help here.

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Answer 3

Doug Eldred Author

Level 4

3,296 points

Oct 8, 2014 8:45 AM in response to Doug Eldred

PS: Even with a non-Chord setting, I don't actually hear any alert sound when an event comes due. REMINDERS seem to work fine.

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Answer 4

Ingo2711

Level 9

70,155 points

Oct 8, 2014 1:33 PM in response to Doug Eldred

Next step would be setting it up as new device without using the latest backup, in case it contained damaged data:

iOS: How to back up your data and set up your device as a new device

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Answer 5

Doug Eldred Author

Level 4

3,296 points

Nov 12, 2014 7:14 AM in response to Doug Eldred

For whatever it's worth, my problem has been resolved.

I experienced the same problem when I moved from my iPhone 5c to an iPhone 6, restoring from a final 5c backup. After some experiments, I reset all SETTINGS (but kept apps, data, etc.) and I now get Calendar alert sounds properly.

Simply erasing and restoring didn't help. Doing a hard "reset" (Home and Power buttons for several seconds) didn't help. Apparently a setting went bad, and was duly backed up and restored, so only clearing all settings helped. A little painful, but less painful than a complete "set up as a new iPhone" and start over from scratch - especially trying to re-add data in the Health app and other apps.

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Answer 6

Apr 15, 2015 5:34 PM in response to Doug Eldred

I appreciate all suggestions. I have iPhone 8.3. People with much more computer savvy and I, have "fixed" the problem, to no avail. We thought the problem was solved at the Apple store but again, no luck. I notice on the screen where everything else is in black type, the words for the alert terms are still grey, Even though I have done the entire dance to get it fixed. I'm beginning to wonder if this version just does not have this capability. Any thoughts?

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